Michaels Stores - Management doesn't seem to value their employees' contributions, and doesn't treat them with respect. | Glassdoor
There are newer employer reviews for Michaels Stores
There are newer employer reviews for Michaels Stores

See Most Recent

Helpful (1)

"Management doesn't seem to value their employees' contributions, and doesn't treat them with respect."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Lease Administrative
Former Employee - Lease Administrative
Doesn't Recommend
No opinion of CEO

I worked at Michaels Stores full-time

Pros

Coworkers in (related) departments other than mine were helpful when I had questions regarding job functions.

Cons

When I found cost savings, I was rudely asked why I hadn't discovered them sooner, rather than being recognized for my discovery. When I asked for help, I was told I should already know the procedures, made to feel like an idiot, and was left to fend for myself. I did not feel there was a strong team environment -- rather, a competitive, 'every man for himself' vibe which led to employees brown-nosing to seek favor with management. Not much room for advancement. HR was not neutral in any way -- any issues I brought to them were discussed with management.

Advice to Management

Treat your employees like people! I wish managers knew how much improving employee morale and recognizing their strengths and accomplishments can go toward improving productivity. Sometimes when management members are older, have been in the same position for years and are more set in their ways, they are less likely to 'think outside the box' and welcome new ideas and procedures. Don't act like a despot and still believe you can expect excellence from your team.

Other Employee Reviews for Michaels Stores

  1. Helpful (4)

    "If you value being treated fairly and with respect, look elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Working with great associates at store level. Lots of seasonal merchandise, can be fun. Rotating weekends for mgmt.

    Cons

    Communication is terrible. it is either nonexistent, or completely overwhelming. They change direction by the hour sometimes and seem to be completely detached from store operations, not realizing customers must be helped and cashiering, trucks, etc.There seems to be a "shoot first, ask questions later (or don't ask) mentality within field management and executives. In my experience the dm in my market was very disengaged from my particular store. He was hardly there and unresponsive to the needs of the business there. He is basically a mouthpiece that spends the majority of his time show boating for executives. He makes a lot of great promises and doesn't make good on them.

    Advice to Management

    Develop your employees and care about their growth. Most of us are here because of our passion and drive to succeed, not just a paycheck.


  2. "Very nice place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Stocking/Customer Service in Cupertino, CA
    Current Employee - Cashier/Stocking/Customer Service in Cupertino, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Overall, the working environment had a positive effect on my perception on retail work and store maintenance. Management policy and store cleanliness maintenance and go-backs seemed to flow acceptably, and I can safely say that the team environment was very helpful to my perspective on how work hours go. I only regret that I couldn't be of more help within that limited time to them.

    Cons

    Not much I could say. I didn't have much time to stay there, since I was only working seasonal part-time. Nevertheless, from what I gathered, not much, if at all. Also, the reason for my lack of opinion on the CEO themselves had to do with me never having seen any example of their work directly. Otherwise, my perspective of them is rather positive.

    Advice to Management

    Not much I can remember that would help, except perhaps maybe have a sort of system for the go-backs? Then again, the time I worked was December 2007 to January 2008. Might have changed that ever since already.

There are newer employer reviews for Michaels Stores
There are newer employer reviews for Michaels Stores

See Most Recent

Work at Michaels Stores? Share Your Experiences

Michaels Stores
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or