Michaels Stores - Extremely unprofessional. | Glassdoor
There are newer employer reviews for Michaels Stores
There are newer employer reviews for Michaels Stores

See Most Recent

Helpful (2)

"Extremely unprofessional."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate
Former Employee - Sales Associate
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Michaels Stores part-time (Less than a year)

Pros

I ended up leaving shortly after I was hired, so I don't have many positive aspects of the company to share.

Cons

I mostly want to write about the experience I had the short time I worked there. After getting hired, they asked me to come in a few days later for orientation. I was told that orientation typically takes about 30 minutes, though the hiring manager was going to be out of town so the general store manager would be conducting it instead, so it would take about an hour. When I showed up, I went over a few packets of information with the manager. He had to keep leaving because they were understaffed and kept calling him for assistance. I didn't mind, and continued reading through the information myself and signing where he had told me to sign. There was one point where he must've been gone for about 20 minutes--I had finished the documents he had given me to look at and spent a lot of time sitting there by myself, and when he came back he apologized and admitted to forgetting about me. He tried to continue the orientation but kept leaving and coming back. I had been there for an hour and half before he finally asked me to leave because he was too busy, without finishing the orientation. I was never paid for it, even though I was told that I would be.

The first day of work, I came in and was told I wasn't supposed to work because I hadn't finished training. I shadowed an employee and was told that when there was time during my shift I would finish my training with the manager, which never happened. The next time I came into work I was told I needed to cashier that day (they were thinking that I had already been trained on one), though the manager hadn't even given me the numbers I needed to sign into the register (they couldn't locate them), and everyone seemed oblivious to the fact that no one had even trained me to be on a register yet! Better yet, I was supposed to be sales associate and instead of training me they just put me on the sales floor, briefly pointing out the areas and telling me to put away returns and help customers with no other training than that. It was ridiculous and my whole experience there was frustrating.
I witnessed a lot of yelling from the general manager for the short time I was there, which was really unsettling.

Other Employee Reviews for Michaels Stores

  1. "Great people, bad work.. sometimes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Sacramento, CA
    Current Employee - Cashier in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Days where there are great customers and coworkers. Eventually seeing certain customers and making small talk is always nice.

    Cons

    I work as a cashier. It sucks working when theres rushes because there's only one cashier, and sometimes they expect you to get through it by yourself.

    Advice to Management

    Notify all employees when there is something new going on with the company/corporate.


  2. Helpful (2)

    "Fast, well-done, or cheap: pick two"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time

    Pros

    Really friendly co-workers and management, pretty good hours (when you can get them), policies that make sense.

    Cons

    There aren't enough people scheduled to do all the work required of us, and there aren't enough hours to go around.

    Advice to Management

    Don't hire more people than you need, and schedule more people. A skeleton crew isn't good for the customers or for us.

There are newer employer reviews for Michaels Stores
There are newer employer reviews for Michaels Stores

See Most Recent

Work at Michaels Stores? Share Your Experiences

Michaels Stores
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or