Michaels Stores - Not the best | Glassdoor
There are newer employer reviews for Michaels Stores
There are newer employer reviews for Michaels Stores

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Helpful (1)

"Not the best"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in Phoenix, AZ
Current Employee - Cashier in Phoenix, AZ
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Michaels Stores part-time (Less than a year)

Pros

I enjoyed learning about all the products they carry. I am a crafty person, so I enjoyed talk with the customers about projects they were working on, etc.

Cons

Very unorganized management. I was told I was going to be trained, but never was and instead was thrown on a register on the busiest day of the week, and was treated poorly when I didn't know what to do from that day forward. I recieved "infraction points" for not punching out correctly, and was told that I was at fault, even when they never even trained me how to do any procedures correctly. There is a nearly impossible emphasis on collecting customer emails in which I was verbally written up three times for, for not collecting enough, but they gave me all three writeups in one day because they failed to be on top of the first write up from a month before, and never told me about it so I could improve or learn how to improve then.

Advice to Management

Writeups should not be based on the customer's willingness to give out their email. Properly train each employee.

Other Employee Reviews for Michaels Stores

  1. "It had its ups and downs but I met a good support system in my coworkers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    The customers were great as well as my colleagues. Management was there if I needed anthing, they worked with the needs of my schedule.

    Cons

    Sometimes the amount of hours were low and higher management sometimes had unrealistic goals.

    Advice to Management

    Ask the stores themselves for suggestions on how to improve.


  2. "picture framing dept."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Michaels Stores full-time (More than 3 years)

    Pros

    really enjoyed everyone I worked with.

    Cons

    Typical retail - low on the payscale, at least one terrible customer per day.

    Advice to Management

    nothing


There are newer employer reviews for Michaels Stores
There are newer employer reviews for Michaels Stores

See Most Recent

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