Michigan First Credit Union - Good Experience but Not A Long Term Career | Glassdoor
There are newer employer reviews for Michigan First Credit Union
There are newer employer reviews for Michigan First Credit Union

See Most Recent

"Good Experience but Not A Long Term Career"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Lathrup Village, Oakland, MI
Current Employee - Teller in Lathrup Village, Oakland, MI

Pros

Pay is better than in most financial institutions.
No weekends needed.
Vacation time is gained quickly.
Medical, Dental, Vision and 401k are exceptional.

Cons

No work/life balance, except for the weekends.
The standing for 7 hours or more is very tedious and physically demanding - even pregnant tellers are required to stand the full shift.
Management has their favorites, which receive better bonuses and promotions.
No advancement unless you are a top seller in products.
Teller's don't get paid for the amount of work they must do, must be a private investigator when it comes to check holds.
Tellers are basically told to hold all checks, if a check comes back NSF, that's an automatic verbal reprimand, write up and possibly termination.
Limits for tellers are horrible, limits aren't raised regardless of tenure if a check comes back.

Advice to Management

Put yourselves in the position of the workers and actually listen to your employees. Offer advancement based on the person's actual skills not based on them just selling products.

Other Employee Reviews for Michigan First Credit Union

  1. Helpful (1)

    "Very unhappy."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    No weekends, workday ends at five.

    Cons

    The company culture is oppressive.


  2. "Pretty OK Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michigan First Credit Union full-time

    Pros

    -Great training for the call center reps
    -Food was purchased for the department sometimes
    -Management was required to be in additional education courses such as Leadership Academy and Toastmasters, overall very beneficial
    -Good raises from year to year

    Cons

    -Very strict dress code even for back office team members
    -30 min lunches daily for the call center. Sometimes an hour, but the call volumes were so high and not enough employees stuck
    -Lots of multi-tasking when that could be a good thing, but if you were to make a mistake then you would be on the chopping block.
    -Management didn't know the reasons for why employees left, even when the employees were on their team.
    -Difficult to communicate with upper management, stuck in their ways
    -Have to be mindful of who you give criticism to because that might cost
    -Members can be a little hostile at times, but if you already work in customer service you should know how to handle.

There are newer employer reviews for Michigan First Credit Union
There are newer employer reviews for Michigan First Credit Union

See Most Recent

Work at Michigan First Credit Union? Share Your Experiences

Michigan First Credit Union
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or