Employee Review

  1. 2.0
    Current Employee, more than 1 year

    Hard Work for Slave Wages

    Apr 14, 2017 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really the only positive of working here is the employee discount (cost for store to purchase an item + 5%).

    Cons

    You have to deal with some of the worst people imaginable. All kinds of ignorant, uneducated, and downright stupid people. Some are rude, some smell bad, and others will flat out waste your time. This of course, is good for the company, because then they don't have to pay you as much. While you sweat through how to deal with Billy the Hobo, you're making $4 an hour, and when he's still talking to you two hours later, you've made a grand total of $8 dollars. The way the pay works is just laughable. They call this competitive, while they watch all of their employees quit because the pay scale is a joke. If there are no customers, or you have to open or close, you are practically working for free. They advertise good wages when you interview, but the reality is you'll just be left to slog through a dozen or two horrible people every day for less than or equal to minimum wage. Managers will not talk to you about moving departments, even after you put in an application. They will ignore it until you bring it up in person. Your schedule will change so often that making plans after work becomes a job in itself.

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    Micro Center Response

    VP-Human Resources

    I would like to speak with you to understand what is happening in your particular stores that is causing these pain points. I'd like to be able to speak to many of the issues you have raised. Please call me at 614-850-3150 so we can talk. Thanks, Angie Miller VP-HR

  1. 5.0
    Current Employee, more than 3 years

    Computer Repair Specialist

    Oct 23, 2021 - Computer Repair Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and employees that help customers with hardware and software problems.

    Cons

    During busy seasons the workload increases due to high computer purchases resulting in more customers coming to repair their units.

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  2. 2.0
    Former Employee, less than 1 year

    Boiling the Frog

    Oct 19, 2021 - Service Technician in Saint Davids, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You will learn more about computers than any college class will teach. Builds good work ethic and looks great on resumes. Co-workers are very intelligent and productive. The manager is very productive and can be a great help but you need to have thick skin when working with him. You get to be yourself.

    Cons

    Did you know that if you drop a frog in a pot of hot water it will jump right out? But, if you place a frog in a pot of water at room temperature and slowly raise the temperature, it will stay there. This is what service became when I worked there. In the beginning, the job was demanding but acceptable. Then revenue per hour requirement started to be raised with no explanation for why. Then how many orders you resolved in a day was expected to be higher, even if it was at the expense of the quality of work. Thresholds continue to slowly rise until you’re breaking a sweat and having 20 min lunch breaks. You will be placed in ridiculous situations and have to find some way to work your way out, over and over again. From my understanding, this department used to be a great stepping stone for people to enter the world of IT/software. Unfortunately, it seems that HQ has decided to turn it into another sales department and are squeezing every technician for all they’re worth. Advice: wait until 2022 or 2023 for the pot to cool off.

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