Minacs - Decent Place to work | Glassdoor
There are newer employer reviews for Minacs
There are newer employer reviews for Minacs

See Most Recent

"Decent Place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Temporary Employee-Customer Service Representative in Austin, TX
Former Employee - Temporary Employee-Customer Service Representative in Austin, TX
Doesn't Recommend
No opinion of CEO

Pros

Good training, fair expectations, cool co-workers

Cons

Lots of rules--very structured environment

Advice to Management

You get what you measure--grading employees on "Adherence" is really just finding out how well they sit in their chairs--find more meaningful metrics, like how are they treating the customers?

Other Employee Reviews for Minacs

  1. Helpful (2)

    "This job just plain sucks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal CRM in Austin, TX
    Former Employee - Legal CRM in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    This by far has been the worst job that I have had in my 31 years of my life. In my position as a "paralegal" I worked for three bosses, Minacs, IBM, and General Motors. I don't think none of them had a clue what was going. One day there was a set of procedures from Minacs, the other day from IBM, an another day from General Motors and all of them were contradiction to one another. Therefore, it left the employees just hanging in the air with no clear guidance of what was going on. At the end of my time at Minacs I just did not care. The good thing is that management apparently did not care either because I use to go to a strip club close by for a couple of hours and management did not notice or care that I was gone. The pay at the beginning was good till I got a 2% at the end of the year and thats because all the employees griped about getting a raise. The job it self withour management and 1000000 rules is fairly easy.

    Cons

    Everything. If you are young and want career progression this is not the place for you. If you see an add that say paralegal job or legal agent run and run Foresst Gump style. If I would have known what I know now about Minacs I would have never taken the job. I wasted two years of my life there. Any potential employer will look at you and say what type of legal experience did you get there and you will have a hard time explainin your self because you dont get no type of paralegal experience. Every day I came into work I felt like the main character of the movie Office Space. The job is so repetitative. You also work as a "paralegal" in a call center enviroment with all it rules. There is no career progression what so ever because you look at management and they are making less money that you. So the incentive moving up the ladder is complete gone. The benifits are avarage compare to a third world country. HR acts that they care but they also don't have a clue what is going on.

    Advice to Management

    If they care what they said I would but I know they don't.


  2. "People seeking fair treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal CRM in Austin, TX
    Current Employee - Legal CRM in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    We are contracted to General Motors, get supplier discounts on new GM vehicle purchases and other makes that uses Minac's services. Inside information regarding bulletin and new vehicles is nice.

    Cons

    Micro management at it's best. All management cares about is numbers and stats. People are treated like elementary school kids. The department I'm in should not have to adhere to logging in and out for breaks and follow the stringent call center rules.

    Advice to Management

    Get IBM out of the picture. My check comes from Minacs, but I am told that we are contracted to IBM and IBM is contracted to Minacs and Minacs to GM.

There are newer employer reviews for Minacs
There are newer employer reviews for Minacs

See Most Recent

Work at Minacs? Share Your Experiences

Minacs
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or