MindTouch, Inc. - An incredible experience that you won't forget | Glassdoor
  1. Helpful (4)

    "An incredible experience that you won't forget"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than 3 years

    Pros

    MindTouch is challenging but highly rewarding environment. Management puts a lot of cares into employee satisfaction and culture and nurtures employee growth. Product is great and as a result employees work very hard and have a deep sense of pride in their work. Family atmosphere with lots of room for professional growth.

    Cons

    Disjointed ideas of what the product should do between FOH and BOH. Parking benefits are minimal. Emergency situations with expectations of long work hours are on the rise.

    Advice to Management

    Back room whispers should be more hidden, employees feel tense sometimes. FOH and BOH should be firmly aligned together in unified front. Some employees perceive aspects of management to be fear driven (not good for all personalities).

    MindTouch, Inc.2016-11-06

    MindTouch, Inc. Response

    November 15, 2016Founder and CEO

    Thanks sharing your feedback. Grab me and talk to me. I'm sincerely interested in understanding your concerns more. Also, in case it wasn't communicated, the reason for the $50 parking subsidy is that we pay 100% of the cost of monthly public transport and only part of the costs ...

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Other Employee Reviews

  1. Helpful (1)

    "Smart, fun, well-balanced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Engineering in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for less than a year

    Pros

    - All MindTouchers I work with genuinely want to do the right thing, and do things the right way - Office is really nice and fun location Downtown - Regular social activities and fun traditions - Smart people who are open to learning from one another - Great product, well engineered, and lots more potential

    Cons

    We're not completely through some of the ripples of past organizational changes yet, but I expect that to have settled down in a few months

    Advice to Management

    Stay on the current path; it's working

    MindTouch, Inc.2019-06-04
  2. "An organization that rewards tenacity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than 8 years

    Pros

    Product is not "garbage", but any reviewer who would make that comment can stay in their limited role and complain. I ask that you please move aside for someone who actually does something. Indeed, senior engineering and devops individuals are among the finest in the industry. Too bad we're not 100% open sourced, there are some wonderful technical solutions in our codebase. If you are interested in working with Serverless...

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    Cons

    If you don't subscribe to the philosophy of "don't ask for permission, ask for forgiveness", you will find yourself on the outside of most tactical decision making here. If you expect to settle comfortably into an organization transitioning from startup to growth and wait for opportunities or promotions, you'll be very disappointed. Individuals put into the management role has been hit and miss for a number of years,...

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    Advice to Management

    It likely varies from department to department how transparent directors are when it comes to the nature of startup culture -- they need to be upfront about what candidates are signing up for. A mentorship program for those aspiring to be team leads or managers would be valuable. Marketing message needs to focus on what makes MindTouch different from knowledgebases. Address the size of the engineering team, it...

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    MindTouch, Inc.2019-06-04

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