MindTouch, Inc. - Tough place to be successful | Glassdoor
  1. Helpful (6)

    "Tough place to be successful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MindTouch, Inc. full-time for more than a year

    Pros

    Catered lunch M/W/F Really good coffee machine

    Cons

    Seems like the company is still transitioning from a growth stage to a smb type model so there is a lot of surprises and uncertainty. No shot at being successful unless you are in the CEOs inner circle.

    Advice to Management

    Increase the company communication flow and give your middle management some training so they can make others successful. Executive team doesn’t have to be in every meeting, all the time.

    MindTouch, Inc.2019-02-01

    MindTouch, Inc. Response

    February 6, 2019CEO

    Change, while being exciting and filled with opportunity, does have the habit of leaving some people feeling left behind. Thanks for this feedback - it’s hard to keep all folks satisfied as we go but it’s important as much as possible that I and the management team try to remain inclusive ...

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Other Employee Reviews

  1. Helpful (1)

    "Smart, fun, well-balanced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Engineering in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for less than a year

    Pros

    - All MindTouchers I work with genuinely want to do the right thing, and do things the right way - Office is really nice and fun location Downtown - Regular social activities and fun traditions - Smart people who are open to learning from one another - Great product, well engineered, and lots more potential

    Cons

    We're not completely through some of the ripples of past organizational changes yet, but I expect that to have settled down in a few months

    Advice to Management

    Stay on the current path; it's working

    MindTouch, Inc.2019-06-04
  2. "An organization that rewards tenacity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than 8 years

    Pros

    Product is not "garbage", but any reviewer who would make that comment can stay in their limited role and complain. I ask that you please move aside for someone who actually does something. Indeed, senior engineering and devops individuals are among the finest in the industry. Too bad we're not 100% open sourced, there are some wonderful technical solutions in our codebase. If you are interested in working with Serverless...

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    Cons

    If you don't subscribe to the philosophy of "don't ask for permission, ask for forgiveness", you will find yourself on the outside of most tactical decision making here. If you expect to settle comfortably into an organization transitioning from startup to growth and wait for opportunities or promotions, you'll be very disappointed. Individuals put into the management role has been hit and miss for a number of years,...

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    Advice to Management

    It likely varies from department to department how transparent directors are when it comes to the nature of startup culture -- they need to be upfront about what candidates are signing up for. A mentorship program for those aspiring to be team leads or managers would be valuable. Marketing message needs to focus on what makes MindTouch different from knowledgebases. Address the size of the engineering team, it...

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    MindTouch, Inc.2019-06-04

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