MindTouch, Inc. - MindTouch is on a rapid growth path, join the fun! | Glassdoor
  1. "MindTouch is on a rapid growth path, join the fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at MindTouch, Inc. full-time for more than 3 years

    Pros

    Some of the best reasons why MindTouch is a great place to work are: 0) Amazing development team. Everyone pushes itself to do its best work, work to be proud of. The engineers care about their craft and are always looking for better ways to do something. 1) As a customer success company, our Support and Customer Success departments are best of breed. 2) The sales team is amazing, and are bringing more and more...

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    Cons

    Nothing is perfect, and some of the things that could be improved are: 0) We need more working/private areas to be able to have discussions. 1) The office layout is not conducive to collaboration, and it is hard to get to some offices or conference rooms. 2) We need a kitchen cleaning crew to be hired :-) 3) There isn't a matching 401k plan, and the family health insurance plans are expensive.

    Advice to Management

    Keep the strong and cohesive teams equally effective and productive as we grow.

    MindTouch, Inc.2015-11-25

    MindTouch, Inc. Response

    December 7, 2015Founder and CEO

    Thanks for your feedback. You've been heard and some of the items you've highlighted are already in the works for improvements. Sincerely, love the feedback.

Other Employee Reviews

  1. Helpful (1)

    "Smart, fun, well-balanced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Engineering in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for less than a year

    Pros

    - All MindTouchers I work with genuinely want to do the right thing, and do things the right way - Office is really nice and fun location Downtown - Regular social activities and fun traditions - Smart people who are open to learning from one another - Great product, well engineered, and lots more potential

    Cons

    We're not completely through some of the ripples of past organizational changes yet, but I expect that to have settled down in a few months

    Advice to Management

    Stay on the current path; it's working

    MindTouch, Inc.2019-06-04
  2. "An organization that rewards tenacity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than 8 years

    Pros

    Product is not "garbage", but any reviewer who would make that comment can stay in their limited role and complain. I ask that you please move aside for someone who actually does something. Indeed, senior engineering and devops individuals are among the finest in the industry. Too bad we're not 100% open sourced, there are some wonderful technical solutions in our codebase. If you are interested in working with Serverless...

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    Cons

    If you don't subscribe to the philosophy of "don't ask for permission, ask for forgiveness", you will find yourself on the outside of most tactical decision making here. If you expect to settle comfortably into an organization transitioning from startup to growth and wait for opportunities or promotions, you'll be very disappointed. Individuals put into the management role has been hit and miss for a number of years,...

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    Advice to Management

    It likely varies from department to department how transparent directors are when it comes to the nature of startup culture -- they need to be upfront about what candidates are signing up for. A mentorship program for those aspiring to be team leads or managers would be valuable. Marketing message needs to focus on what makes MindTouch different from knowledgebases. Address the size of the engineering team, it...

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    MindTouch, Inc.2019-06-04

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