Miniso - Horrible, working like labour everyday | Glassdoor
  1. Helpful (1)

    "Horrible, working like labour everyday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Sydney
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Miniso full-time for less than a year

    Pros

    - Great to get a new experience - Products are nice and affordable - Good weekend and public holiday pay rates

    Cons

    - Depends on the store, but some shop leaders like to put the blame on all staff if store is not organised or sales is bad. Some “leaders” are not even qualified, not organised, don’t know how to manage the team and the store - Company managed by Chinese people and they make their staff work like factory workers, staff working more then “sales assistant”, too much labour work and heavy lifting - Company style not... very relax, managers has high demand and strict rules need to follow compare most of the retails in Australia this is ridiculous. Hair need to tie up, need to wear their t-shirt and apron, blue jeans and white shoes etc. - Make you pay shortage of money from cashier which is I believe illegal here

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    Advice to Management

    Management should treat staff like normal human, and remember this is not China, it can be more relax. Labour work should hire extra labour to do. Sales assistant should be just sales assistant and concentrate on sales. Give opportunity to new staff who have extensive retail + management experience instead of promoting old staff who have only half year miniso experience.

    Miniso2017-12-07
  1. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Palm Desert, CA
    Recommends
    Positive Outlook

    I have been working at Miniso full-time

    Pros

    Amazing culture and fun products to sell

    Cons

    I can't think of any

    Miniso2018-11-24
  2. "Growing start-up vibe under new management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Office in Pasadena, CA
    Recommends
    Positive Outlook

    I have been working at Miniso full-time for less than a year

    Pros

    I was hired early 2019 after the company went through a recent management team change - former COO is no longer in the picture and the new regime seems younger and pretty open-minded with testing new strategies. Departments are friendly and collaborative, it's been frankly a positive experience here so far.

    Cons

    Internal procedure and work flow are frequently updated or revised, which is understandable given the new management team and a young company, can be a bit frustrating at times with some lack of information from predecessors.

    Advice to Management

    Proactive communication with team members will help make the new employees feel heard and understand necessary decisions or changes made are for the company's future growth that will ultimately benefit all team members.

    Miniso2019-09-14

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