Miniso - Poor management | Glassdoor
  1. Helpful (8)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    Doesn't Recommend
    Negative Outlook

    I have been working at Miniso part-time for less than a year

    Pros

    - able to talk bad and complain about management with fellow employees - International students can work above their 40hours per fortnight limit. - Pay rate is according to National minimum standards - Career opportunities are great because they hire a lot of people, but you can expect to be underemployed

    Cons

    - before you begin employment, the contract, offer letters and information documents are full of grammar and spelling mistakes - they will deduct training fees from your final payslip wage if you do not work with them long enough (as stated in the contract), which is actually illegal - They have no company core values or culture. None of this will ever be communicated to you. They simply have money in mind. - No... formal introduction to any of the managers, so you don't know who is who and what they do. Induction is poorly managed as well. - Management speaks broken English and often communicates in Chinese, some don't even speak English. - Don't expect to be trained for your job properly because the managers are not trained. They have no tasks assigned to you but expect you to know what to do, and then complains you're not working proficiently. - Communication is done via Wechat. There will be at least 4 group chats. Your phone will be buzzing 2am into the night. Mute function is your friend. - Managers have unrealistic goals and expectations which are unachievable within given time frame - Managers are indecisive and often change decisions last minute. - Rosters are made and given to employees, and then you can expect 3-7 times of amendments after initial roster. - You can expect to be underemployed because they will just continue to cut shifts and hours.

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    Advice to Management

    - Take an English course - Learn to manage instead of dictate - be transparent - Don't just blame employees for everything when you don't even train them properly.

    Miniso2019-01-19
  1. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Palm Desert, CA
    Recommends
    Positive Outlook

    I have been working at Miniso full-time

    Pros

    Amazing culture and fun products to sell

    Cons

    I can't think of any

    Miniso2018-11-24
  2. "Growing start-up vibe under new management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Office in Pasadena, CA
    Recommends
    Positive Outlook

    I have been working at Miniso full-time for less than a year

    Pros

    I was hired early 2019 after the company went through a recent management team change - former COO is no longer in the picture and the new regime seems younger and pretty open-minded with testing new strategies. Departments are friendly and collaborative, it's been frankly a positive experience here so far.

    Cons

    Internal procedure and work flow are frequently updated or revised, which is understandable given the new management team and a young company, can be a bit frustrating at times with some lack of information from predecessors.

    Advice to Management

    Proactive communication with team members will help make the new employees feel heard and understand necessary decisions or changes made are for the company's future growth that will ultimately benefit all team members.

    Miniso2019-09-14

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