Mobile Mini - Bad taste in my mouth | Glassdoor
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There are newer employer reviews for Mobile Mini

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"Bad taste in my mouth"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Dispatcher
Former Employee - Dispatcher
Doesn't Recommend
Disapproves of CEO

Pros

My co workers were great people, and the atmosphere was like a family. I did enjoy what freedom I was allowed to have with in the office.

Cons

I was hired on as a receptionist and when they fired their old dispatcher/ office manager the dispatch postion was just put on my shoulders with out any additional compenation. I also had no training on my newfound postion and still I excelled with not even a "Good Job!", increasing productivity of the driver by 30%. I would not advise anyone to try to enter into the company and work your way as it would never happen. The lower paying people are treated like crap and always expected to do more then any one person could handle and even if by some miracle you have made their crazy deadlines never are you met with praise only criticisim.

Advice to Management

Treat your employees with some respect. Your dispatchers, yard people, and drivers are valued employees, with out them you would have a bunch of sales people with no containers and offices to go anywhere. Have compassion and realize that you are all working for the same goal.

One last thing before you criticise what they are doing and how they do, try to do their job. Alot more goes into doing all that they do then you realize.

Other Employee Reviews for Mobile Mini

  1. Helpful (1)

    "I was promised higher pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales
    Current Employee - Inside Sales
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly work environment. Good team atmosphere

    Cons

    They pay all of the money to upper management. They told me I would make $45k just showing up to work. The actual number is $32k

    Advice to Management

    Start being honest during the interview process


  2. Helpful (2)

    "Het had zo mooi kunnen zijn..." "Could have been good..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medewerker binnendienst in America (Netherlands)
    Former Employee - Medewerker binnendienst in America (Netherlands)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mobile Mini full-time (More than a year)

    (Translated from English)

    Pros

    De meeste mensen waarmee ik werkte, fatsoenlijk salaris (maar dat wordt al minder), happy hour bij het hotel waar we getraind werden betreft Tempe.

    Most of the people I worked with, decent pay (but that's on its way out), happy hour at the hotel for training in Tempe

    Cons

    Management, gebrek aan producten, management, ouderwets product, management, te hoge verwachtingen, management.

    Management, lack of product, management, outdated product, management, expectations too high, management

    Advice to Management

    Laat je verkoopadviseurs verkoopadviseurs zijn en geen dertien in een dozijn verkoopmedewerkers. Toen het nieuwe beleid werd ingevoerd, werden bonussen afgeschaft en werden de prijzen direct hoger. Adviseurs mogen niet meer onderhandelen. Dit is de prijs, graag of niet. Maar wij hebben een prachtig slot! Nieuwsflash - dat heeft de concurrentie ook!!! De training was goed en maakte de verwachtingen over het werken in Tempe bij de adviseurs hoog. Een prachtige faciliteit op het hoofdkantoor, maar dan kom je thuis. Ik werk in een aftands kantoor en schaamde me daar klanten te ontvangen. Ik moest klanten zo snel mogelijk de deur uit werken, omdat ze mijn kostbare 'conversatietijd' verspilden. Misschien waren dat wel betalende klanten, maar het management vindt dat 50 nutteloze telefoontjes die ik vorige week met aannemers voerde belangrijker zijn. De klantenservice is ook een grap. We hadden het product vaak niet eens en beloofden vanalles, terwijl we niets konden leveren. De klant raakte hierdoor geïrriteerd. En dit is dan dezelfde klant die ik de week erna zou moeten bellen met de vraag of ze nog meer containers nodig hebben. Waarom zouden zij in godsnaam nog iets van mij huren??? Ik moet erbij zeggen dat we geen voorraad hadden, omdat we zulk goed werk leverden. Ik ben misschien naïef, maar goede verkoopcijfers zijn wat belangrijk is - bij Mobile Mini hechten ze hier geen waarde aan. Het maakt niet uit of je dagelijkse 500 producten verhuurt - als je niet aan het telefoneren bent, ben je het vleesgeworden kwaad. Ik ben nog nooit zo blij geweest dat ik bij dit bedrijf ben vertrokken. Ik had best een aardig salaris, maar ben toch blij dat ik er weg ben.

    Let your sales reps be sales reps and not dime a dozen sales clerks. The new regime came in, cut bonuses and immediately raised prices across the board. Reps are no longer allowed to actually negotiate. This is the price, take it or leave it. Oh but we have a a fancy lock! Newsflash - so does the competition!!! The training was good and gave reps high hopes in Tempe. Beautiful facility at the HQ but then you come home. I worked in a dump of an office that was embarrassing to have customers see. Of course I had to rush the customers out when they stopped by because they were wasting my valuable "talk time". Even though they may have been a paying customer management deems that 50 meaningless phone calls to contractors I talked to last week is more beneficial. Oh and customer service is a joke. We rarely had the product so we were told to promise the world then we we can't deliver therefore ticking off the customer. Oh and before I forget, this would be the same customer I need to call in a week to ask if they need more containers. Why in God's name would they rent from me again??? It should also be noted that we didn't have any product because we were doing a fantastic job!! I may be naive but from my experience good sales numbers are what matter - with Mobile Mini it has no bearing. I don't care if you are renting 500 / day - if you aren't making phone calls you are the scourge of the Earth. I've never been happier with a career decision that I am now that I've left. I took a pretty impressive pay CUT and am still happy I left.


There are newer employer reviews for Mobile Mini
There are newer employer reviews for Mobile Mini

See Most Recent

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