MobileOne - Clueless and narrow minded management who doesn't practice what they preach | Glassdoor
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There are newer employer reviews for MobileOne

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Helpful (3)

"Clueless and narrow minded management who doesn't practice what they preach"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Department in Singapore (Singapore)
Former Employee - Customer Service Department in Singapore (Singapore)
Doesn't Recommend
Disapproves of CEO

Pros

I can only speak for the department which i worked for, Customer Service Dept. It is a young, fun and dynamic environment to work in. It provides good training ground for fresh graduates. Unlike most offices which are plagued by severe politicking, in M1 Customer Service Dept, one can often find good rapport amongst the ground level staffs.

Cons

MobileOne's career enrichment programs is nearly non existent and is very much unstructured. One would've expected more from a big corporation as such. Self motivation is very crucial for any employees to be successful, but encouragement and proper training will definitely help to further the cause. This is something which the management seriously lack, or chooses to turn a blind eye to.

The mentality of the management is to do the bare minimal and yet gets the best result from the employees. It's very much like calling "TOTO/4D" an investment, with $1 quick-pick TOTO ticket , one still stands a chance to win millions of dollars.
But seriously what are the chances of that happening???

I will not encourage anyone who wants to go far in their career to work in M1. Getting a promotion in M1 is 99% Russian roulette and 1% based on merit.

Advice to Management

In the telecommunication industry where the market is becoming more saturated in recent years, employees are a company's biggest asset. Because when you can't reduce the price any lower and when all the competitors have the same products, the people factor is the only factor that is going to make the difference.

Hence, invest in your employees. Because only when they grow, that's when the company will follow suit.

Other Employee Reviews for MobileOne

  1. Helpful (1)

    "A good employer for worklife balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore (Singapore)
    Current Employee - Assistant Manager in Singapore (Singapore)
    Disapproves of CEO

    Pros

    It is a pro family environment with sufficient worklife balance. Thus, the staff turnover rate tends to be quite low and stable. There is also adequate job security even in such uncertain times.

    The workload is managable. There is significantly less office politics as compared to the other companies in the same industry.

    Cons

    The company seems to have many low level ranks and promotion being typically slow. As such, young and ambitious individuals would find that career progression is slow due to the many layers of hierarchy in the company.

    The basic compensation package together with the bonus payouts are lower as compared to industry norms as well.

    Advice to Management

    Disbursement of increments and bonuses should be more performance-based, as with promotions.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in McAllen, TX
    Former Employee - Manager in McAllen, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MobileOne full-time (Less than a year)

    Pros

    Good place to start in the Telco business

    Cons

    Very slow growth. Pay can remain stagnant. Management is keen to maintain status quo only.

    Advice to Management

    The staff has lots of loyalty to the company, empower and invest in them!

There are newer employer reviews for MobileOne
There are newer employer reviews for MobileOne

See Most Recent

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