Mohegan Tribal Gaming Authority - Great place to work | Glassdoor
There are newer employer reviews for Mohegan Tribal Gaming Authority
There are newer employer reviews for Mohegan Tribal Gaming Authority

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"Great place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Uncasville, CT
Former Employee - Anonymous Employee in Uncasville, CT
Recommends
Approves of CEO

Pros

Mohegan Sun offers a great package of employee benefits (health insurance, employee cafeteria, discounts, etc.) and there is always something going on in the casino

Cons

As with any company that employs thousands of people, the relationship with upper management is very impersonal, and those that have achieved advancement did so only because they were hired early on, not based on merit

Advice to Management

Management could do a much better job of listening to and taking the advice of their employees that are on the front lines

Other Employee Reviews for Mohegan Tribal Gaming Authority

  1. Helpful (2)

    "A long term relationship that has soured."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dual Rate Supervisor in Uncasville, CT
    Former Employee - Dual Rate Supervisor in Uncasville, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay is good compared to any other job in the area you can get with a similar education/skill-set. Fast paced atmosphere with a chance to network with customers as well as staff.

    Cons

    Impersonality of a large casino. No matter how well known you are to your department, supervisors, and such, you can be out on the street tomorrow. Serious failures in risk management when dealing with RSI, which is a common issue for the job. Benefit plan has gone from one of the best in the nation to just another thing for the casino to squeeze for profit in less than five years. 401 K match now non existent.

    Advice to Management

    Take a look back at what made you successful over the first several years, a tenet you still have printed on your employee buses. "employees are the core of our success" . How long has it been since that was actively practiced?


  2. "Good benefits but underqualified department managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Uncasville, CT
    Former Employee - Anonymous Employee in Uncasville, CT
    Recommends
    Approves of CEO

    Pros

    Great employee benefits. Good pay.

    Cons

    Lack of benchmarking for some departments. Not enough change and interdepartment cooperation. Senior management often underqualified to handle their positions due to preferential hiring practices.

    Advice to Management

    Inspire and encourage subordinates to meet new benchmarks in customer service. They aren't being challenged and there's not a decent recognition system for good performance.

There are newer employer reviews for Mohegan Tribal Gaming Authority
There are newer employer reviews for Mohegan Tribal Gaming Authority

See Most Recent

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