Monarch (NC) - Would be better if you really listen to people in the field and provide adequate resources | Glassdoor
  1. Helpful (2)

    "Would be better if you really listen to people in the field and provide adequate resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QUALIFIED MENTAL HEALTH PROFESSIONAL 

    I have been working at Monarch (NC) full-time for more than 5 years

    Pros

    Meaningful work Some great co-workers Flexible schedule

    Cons

    They want you to perform as a professional but do not pay you as one Not enough resources provided (use your own phone, car, etc) Feedback from those in the field is not always taken seriously - management kind of shrugs it off like "yeah, it sucks, but that's how it is" Sometimes put employees in no win situations where they can't do their job without breaking a rule but if they get caught breaking the rule they risk getting in trouble You can move around to different teams, but not much actual advancement opportunities

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    Advice to Management

    Take the feedback of those in the field seriously and make true changes accordingly. Don't expect highly professional services to be provided by people that you do not pay as professionals. Make sure your employees have the personnel, training, support, guidance, and resources they need and if you can not provide them, then don't expect the employees to perform without them - make adjustments and allowances for the lack so that your employees aren't suffering. They can not help the vulnerable if they themselves are being exploited and burnt out by their agency so that reports look good.

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    Monarch (NC)2018-10-09

Other Employee Reviews

  1. "Arts Specialist Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Artist/Designer/Teacher/ETC in Winston-Salem, NC
    Recommends
    Positive Outlook

    I worked at Monarch (NC) full-time for less than a year

    Pros

    My job is the best!

    Cons

    I was2 sick 2 stay.

    Advice to Management

    Keep it up!!!!

    Monarch (NC)2016-03-07
  2. Helpful (2)

    "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IIHS TL 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monarch (NC) full-time for less than a year

    Pros

    I have worked for many community mental health agency over the past 9 years in three different states, and this one has to be the ONLY agency in which I can't think of anything good about being an employee here. I don't feel that there really was anything GOOD that I enjoyed about the job honestly. I think anything beyond 6 months if you are working a direct care type of position with this agency is enough for you to learn what you can, get trainings under your belt, and move forward in your career elsewhere.

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    Cons

    If you haven't worked there for at least a year and resign, you will NOT get paid out for any PTO that you accumulate during your tenure there. If you are a budding therapist, looking to really make an impact and difference, then Intensive In-Home services is NOT for you. About 65% of the job is case management and social work, maybe 35% actual therapy-related activity. Even with that small percentage of doing therapy, I felt that most of what was done was ineffective, as there is not much emphasis on therapeutic success in this type of service, only productivity and how much money is being made. Your typical overworked/underpaid type of job even with a Master's degree and license. Work-life balance is really non-existent because you are in a supervisory role and there is always something to do in order to truly be somewhat useful and effective (if you take your job seriously, as some do not).

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    Advice to Management

    Evidence-based effectiveness because it doesn't seem that most of the individuals served in intensive in-home do not really benefit from the services because they almost seem pointless. The most important thing that management should pay attention to is the company morale as a whole. Everything seems to be focused on how much money is coming in and being micro-managed about every aspect of your job, which doesn't increase anyone's motivation to report to work each day.

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    Monarch (NC)2019-04-04

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