Mondelez International - Has Vision But Lacks Clarity | Glassdoor
There are newer employer reviews for Mondelez International
There are newer employer reviews for Mondelez International

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"Has Vision But Lacks Clarity"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Service Representative
Current Employee - Sales Service Representative
Doesn't Recommend
Neutral Outlook

I have been working at Mondelez International part-time (Less than a year)

Pros

-Mileage compensation
-Good way to build experience in retail/food business
-Management is committed to helping all employees succeed

Cons

-Lack of distinct direction in regards to customer care
-Frustrated store managers seem to be appeased temporarily rather than promised a long-term solution
-Communication is severely lacking
-Sales reps rarely tend to change methods despite clear evidence of out dated practices (i.e. product-pushing focus over customer-oriented focus)

Advice to Management

Management does a great job of helping the lowest and highest rung of the ladder along with everyone in between. However, it seems to me that management does not exert enough pressure to change the business model to a more modern approach to sales. It might be best to utilize management to "coerce" sales representatives to practice better communication with their merchandisers as well as with the store managers. Rather than establishing quotas with sales numbers (which does not indicate any relationship with the store), managers should emphasize the importance of the relationship by establishing communication quotas with the store. Perhaps having a database where information regarding conversations, sell space, etc. is uploaded so the managers can physically see communication progress and relationship-building. This would require accountability from ALL employees: merchandisers, sales representatives, and management.

Other Employee Reviews for Mondelez International

  1. Helpful (2)

    "dont be fooled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales and Service in Des Moines, IA
    Current Employee - Senior Sales and Service in Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I have been working at Mondelez International part-time (More than 3 years)

    Pros

    if you do you job somewhat correctly the management leaves you alone

    Cons

    horrible management , mileage compensation is a joke, expected to be on call for little to no pay. Management is terribly dis-honest about almost everything.

    Advice to Management

    Appreciate your staff instead of cutting their paycheck whenever you can. Don't let management falsely pass the buck to Part time staff when there are issues...


  2. "Treats employees excellent with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Orlando, FL
    Current Employee - Sales Representative in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Mondelez International full-time (More than a year)

    Pros

    good benefits, company cars, care about employees

    Cons

    low-mid pay, in order for a promotion relocation is necessary

There are newer employer reviews for Mondelez International
There are newer employer reviews for Mondelez International

See Most Recent

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