MoneyGram International - cost cutting is decimating customer service and innovation | Glassdoor
There are newer employer reviews for MoneyGram International
There are newer employer reviews for MoneyGram International

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Helpful (2)

"cost cutting is decimating customer service and innovation"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Lakewood, CO
Current Employee - Anonymous Employee in Lakewood, CO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at MoneyGram International full-time (More than 8 years)

Pros

Some really great people, if you get the right manager, it's better. Depending on the manager and the position, some people get some flexibility with work hours.

Cons

narrow focus, short sighted, high turnover. Too many chiefs, not enough Indians. narrow focus on numbers means the company is losing sight to longer term goals and aspirations. Actually, I don't think the company has aspirations. Right now, it's only about survival. Day to day survival.

Advice to Management

Narrow the distance from top to bottom. Too many chiefs, not enough Indians. Stop hiring at the top until you have filled positions at the middle and bottom.

Other Employee Reviews for MoneyGram International

  1. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Finance Manager in Dallas, TX
    Current Employee - Senior Finance Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    Medium company that offers a chance to make an impact
    Senior management is friendly and approachable

    Cons

    High turnover and, at times, lack of clear vision and leadership
    Too much focus in the short term and no long-term/strategic planning

    Advice to Management

    Make an extra effort in retaining talented people and set clear vision that's achievable and sustainable in the long-run


  2. "overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    opportunity to work with smart leaders

    Cons

    Layoffs take place to often

There are newer employer reviews for MoneyGram International
There are newer employer reviews for MoneyGram International

See Most Recent

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