A Cautionary Tale, How Not to Treat Employees in Banking - Client Services Manager Monument Bank Employee Review

1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

nothing, its miserable save yourself the bother

Cons

Working at this bank was one of the most demoralizing experiences of my career. Management is shockingly negligent when it comes to employee welfare. There is little to no support for staff, and HR is either completely absent or complicit in protecting toxic leadership. Basic processes are chaotic, accountability is non-existent, and the workplace culture thrives on fear rather than collaboration. Incompetence at the senior level trickles down, and rather than correcting mistakes or improving systems, management prefers to scapegoat frontline staff. High turnover is brushed off, and any feedback is met with defensiveness or outright hostility. It’s clear employee well-being is not even a consideration.

Explore other reviews about Monument Bank

5.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

great place to work and advance

Cons

benefits could be better for employees

3.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice relaxing environment to work in a quaint setting. Close to where I reside. Beautiful small city feeling.

Cons

Small bank with very little name recognition.

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