Morgan Stanley - Customer Service Call Center | Glassdoor
There are newer employer reviews for Morgan Stanley
There are newer employer reviews for Morgan Stanley

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"Customer Service Call Center"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Service Representative in Columbus, OH
Former Employee - Client Service Representative in Columbus, OH
Recommends
No opinion of CEO

I worked at Morgan Stanley full-time

Pros

They offered great schedules, and gave an opportunity for everyone to get their foot in the door. Overtime opportunities were always available. Everyone had the opportunity to move up to being a broker downstairs.

Cons

Team Leaders seemed instructed to find something wrong with any call they monitored. People who had supervisory experience and came from other companies were being "graded" by people with little to no industry experience.

Other Employee Reviews for Morgan Stanley

  1. "Company Reputation is on par"

    Star Star Star Star Star
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Morgan Stanley as a contractor

    Pros

    Work life balance is very manageable

    Cons

    Mobility and pay grade was not as great as expected


  2. "Great college internship experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Private Wealth Management Intern in Salt Lake City, UT
    Former Intern - Private Wealth Management Intern in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Morgan Stanley as an intern (Less than a year)

    Pros

    Lots of interaction with senior bankers and members of the financial advising team
    Access to multiple debt and equity tools

    Cons

    Some personal assistant work required that may be below your expectations
    No upward mobility unless you want to become a financial advisor


There are newer employer reviews for Morgan Stanley
There are newer employer reviews for Morgan Stanley

See Most Recent

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