Mountain America Credit Union - Not Like it Used to Be | Glassdoor
There are newer employer reviews for Mountain America Credit Union
There are newer employer reviews for Mountain America Credit Union

See Most Recent

Helpful (4)

"Not Like it Used to Be"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Management in West Jordan, UT
Current Employee - Management in West Jordan, UT
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I have been working at Mountain America Credit Union full-time (More than 8 years)

Pros

Pockets of good management on the middle-management level
High emphasis placed on customer service
Promotes work/life balance
Strong growth in the industry
Bankers' Hours & Paid Holidays

Cons

Poor leadership on the senior management and executive level. Dishonesty and personal agendas seem to dictate all decisions. They preach core-values, but senior management does not live it. Lots of unqualified external hires who are negatively impacting culture over the pursuit of huge sales numbers. The company is becoming more about the bottom line than the employee. Benefits continue to stay stagnant with increase in premiums year after year.

Advice to Management

Start living the core values of the credit union. Consider replacing senior level management with people who care about the company and the employees, not just themselves.

Other Employee Reviews for Mountain America Credit Union

  1. Helpful (1)

    "great people but ok management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    co-workers were great
    benefits are amazing
    time-off
    members
    atmosphere

    Cons

    no advancement
    inter departmental communication seriously lacking

    Advice to Management

    Better communication between corporate departments and branches. Also MACU is getting a little top heavy.


  2. Helpful (2)

    "Another big bank in sheep's clothing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Mountain America Credit Union full-time

    Pros

    Good employee education program, decent pay, keeps up with technology

    Cons

    Sr. Management in branch operations has no desire to receive feedback or concern from front line employees. Various departments are very disconnected. Advancement also seems based on favorites...experience and performance have no bearing on promotions.

    Advice to Management

    Listen to your people who are helping your customers, they can clue you in to potential issues.

There are newer employer reviews for Mountain America Credit Union
There are newer employer reviews for Mountain America Credit Union

See Most Recent

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