Moz - Don't be fooled by the hype and best workplace awards, this place is a nightmare | Glassdoor
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Helpful (37)

"Don't be fooled by the hype and best workplace awards, this place is a nightmare"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Seattle, WA
Former Employee - Anonymous Employee in Seattle, WA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Moz full-time

Pros

* Over-the-top benefits (though they come with a price).
* Convenient office location in downtown Seattle.
* Salaries are reasonable for the job requirements and experience.

Cons

* High rate of employee turnover (20% of the company in a year), with many departing employees giving
  ridiculous cover stories about leaving to pursue highly unlikely alternate careers.
* Lack of respect for employee privacy and confidentiality, including open discussion of individual employee's
  performance and career paths by management in front of other employees.
* Hiring practices plagued with nepotism.
* The executives lack the intellectual vigor to run a technology company.
* Most of the employees lack critical thinking skills or are all too willing to suppress them to appease the
  management and continue receiving the benefits, which is hardly desirable for a technology company.
* Poor track record of repeatedly delivering products and features after considerable delays. Planning and
  communication is so lacking at this company that the need to delay for months is inevitably discovered at the
  last minute.
* Company culture consists of endless partying (some weeks, the company provided alcohol to the employees
  nearly every day), rampant sexual inappropriateness, bullying, hazing, cliquish social circles straight out of
  your worst high school nightmares, unceasing mindless positivity, and relentless peer pressure and executive
  bullying to shut down anyone who tries to engage in any form of critical analysis. They even feature a picture
  of some of their employees in the three mystic apes poses on their web site.
* Radically unequal treatment of marketing staff vs. technical staff. Everyone constantly heaps empty praise on
  the marketing staff for doing much of nothing (a status email from someone in marketing turns into a huge
  thread where everyone in the company responds trying to outdo each other in effusive gushing about how
  great an idea it is to send a status email, as if this were something that wasn't happening on a continual basis
  in the rest of the corporate world). The work of the technical staff largely goes unnoticed and unappreciated,
  and the technical staff is consistently asked to work ridiculous hours to pull off miracles patching together
  poorly functioning products and features.
* The TAGFEE values are practiced only in the most hypocritical ways, and most of the employees just throw
  infantile tantrums in which they use the values as a weapon against each other just to get what they want.
* The company founder fosters a cult-like atmosphere, with company all-hands meetings taking on a revivalist
  meeting type of atmosphere. The company keeps a life-size cardboard cutout of the founder in the lobby,
  which should really tell you all you need to know about the company.

Other Employee Reviews for Moz

  1. Helpful (6)

    "I didn't know companies like this existed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moz full-time (More than a year)

    Pros

    Ownership of your role
    Incredible work - life balance
    Employees believe in each other and the goals of the company
    TAGFEE - Transparent, Authentic, Generous, Fun, Empathetic & Exceptional
    Incredible generosity
    Team Happy (they take care of us and make our lives better)!
    Coaching with Halo Partners
    Sarah Bird

    Cons

    Young management
    some silos
    lack of processes....
    But management cares about fixing these things and are working in a variety aways towards making things better.


  2. Helpful (6)

    "Great place to work but experiencing challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Moz full-time (More than a year)

    Pros

    Moz truly cares about their employees and invests in employee happiness. They have amazing perks/benefits and an entire team (called Team Happy) who are dedicated to making it a fun place to work. The company has an amazing community following and brand recognition which can make it feel like you're working for a huge company instead of a 150 person team.

    Cons

    While they invest in employee happiness and are dedicated to making it a fun place to work, sometimes people need to feel trusted and empowered to do their jobs over just having cupcake parties and random champagne or drink carts brought through the office. Those fun things are enough to keep some employees happy but Moz has seen some really bright folks who were true innovators leave the company even with all the "fun" perks.

    Advice to Management

    Trust the people you hire. Don't make decisions by committee. Empower people to come up with big ideas, test them, and let them know it's okay to fail. Don't second guess yourselves so much. Go outside of the "moz fanboy circle" to get input, ideas, and feedback on the product so that you're building what more potential customers want and not just what a few customers who would pay 10 times the monthly amount because they love moz want. Keep the unique culture as you grow...it's one of your biggest assets.

There are newer employer reviews for Moz
There are newer employer reviews for Moz

See Most Recent

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