MultiPlan - Service Advisor | Glassdoor
There are newer employer reviews for MultiPlan
There are newer employer reviews for MultiPlan

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"Service Advisor"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - SERVICE ADVISOR in Waltham, MA
Current Employee - SERVICE ADVISOR in Waltham, MA
Doesn't Recommend
Positive Outlook

I have been working at MultiPlan full-time (Less than a year)

Pros

It is a really good experience and has a lot of growth opportunities within the company.

Cons

Micro Management, Very picky about minor details, A lot of pressure on little things that shouldn't matter, and an overall negative culture.

Advice to Management

Working in a call center is hard enough being on the phones all day, you don't need to compile the stress by over managing and being so negative all the time. You need to reward hard work and good results not just harp on the negatives.

Other Employee Reviews for MultiPlan

  1. "Discouraging"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SQA III in New York, NY
    Current Employee - SQA III in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Generally flexible with needed time off and leaving early/coming in late. Although I think this depends on the dept you're in.

    Cons

    Nepotism is out of control. We are our own family tree! It's very obvious that race plays a role around here, if you're not Indian you don't fit in. Tried hard to advance my position and was told IT isn't promoting, the next week 2 people were made directors. It's a joke after a while. Salary increase is no where comparable to the increase in benefits. Bonuses are a joke - the same $$ I've gotten for the past 5 years.

    Advice to Management

    Learn to promote, show employees you value them. Stop hiring family members!


  2. Helpful (2)

    "Challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Analyst in Naperville, IL
    Current Employee - Account Analyst in Naperville, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Very flexible, however; this depends on which unit you work in.

    Cons

    People are given promotions . Promotions are not earned, which makes it hard for qualified employees to move vertically in the company.

    Advice to Management

    Hire competent people to manage your departments.


There are newer employer reviews for MultiPlan
There are newer employer reviews for MultiPlan

See Most Recent

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