NCO Financial - NCO Review | Glassdoor
There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

"NCO Review"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Collections Representative in Montgomery, AL
Current Employee - Collections Representative in Montgomery, AL
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at NCO Financial full-time (More than 5 years)

Pros

It teaches you to deal with challenges daily in a positive way, and never run from a problem even if it's extremely difficult.

Cons

Always dealing with customers that has a different problem. When you try and give the customer advice that's in their best interest they don't want to listen to you, and keep doing the same thing over and over again.

Advice to Management

You should appreciate your employees.

Other Employee Reviews for NCO Financial

  1. Helpful (1)

    "Underappreciated and AUnderpaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lenexa, KS
    Former Employee - Customer Service Representative in Lenexa, KS
    Doesn't Recommend
    No opinion of CEO

    I worked at NCO Financial full-time (More than a year)

    Pros

    Great opportunity to work from home.

    Cons

    The ever increasing responsibilities far outweighs the pay.

    Advice to Management

    Those of you who the decisions should work the position for a month to get a feel for what you put us through.


  2. "The work was pretty much your standard call center stuff."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was easy, and you don't really have to have a work history, so it's a good starter job.

    Cons

    There will be a lot of customers complaining about issues you can do nothing about, but that's the nature of the job.


There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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