NCO Financial - If you like being micro-managed, this is the place for you! | Glassdoor
There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

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"If you like being micro-managed, this is the place for you!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Dublin, OH
Current Employee - Customer Service Representative in Dublin, OH
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at NCO Financial full-time (More than 3 years)

Pros

There really aren't any pro's besides that if you're a good worker, you aren't micro-managed as much. As long as you show up on time and don't call off often and put forth a little effort, there is job security.

Cons

Rampant favoritism, discrimination and harassment is swept under the rug, staff is treated like children, short lunch, management rewards good workers with extra work for no additional pay, no where to move up within the company, management makes it clear that you're expendable

Advice to Management

Allow employees the option of an hour lunch or allow employees to finish meals at their desk. It's not fair to expect employees to choke down their lunch in less than 30 minutes. Start doing yearly evaluations and give raises accordingly.

Other Employee Reviews for NCO Financial

  1. "good company got a lot experience and learned leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collector in Mendota Heights, MN
    Former Employee - Debt Collector in Mendota Heights, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCO Financial full-time (More than 5 years)

    Pros

    just keep in mind the job works so so do you

    Cons

    clients was hard to keep

    Advice to Management

    when coming there know as a manager you have to work hard


  2. "NCO Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Montgomery, AL
    Current Employee - Collections Representative in Montgomery, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NCO Financial full-time (More than 5 years)

    Pros

    It teaches you to deal with challenges daily in a positive way, and never run from a problem even if it's extremely difficult.

    Cons

    Always dealing with customers that has a different problem. When you try and give the customer advice that's in their best interest they don't want to listen to you, and keep doing the same thing over and over again.

    Advice to Management

    You should appreciate your employees.

There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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