NCO Financial - Good experience at call center | Glassdoor
There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

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"Good experience at call center"

StarStarStarStarStar
Former Employee - Customer Service Representative in North Charleston, SC
Former Employee - Customer Service Representative in North Charleston, SC
Recommends

I worked at NCO Financial full-time (Less than a year)

Pros

I love the work environment, the staff there were really nice. The work hours were great for me, my supervisor was awesome.

Cons

The things that I had a problem with was that I couldn't transfer to the office closet to where I moved to, and the pay wasn't what it should have been for a call center.

Advice to Management

Increase the starting salary for their call center employees. Provide a shuttle bus for employees working late that do not drive, more employees won't mind staying late if they know they can get home.

Other Employee Reviews for NCO Financial

  1. Helpful (1)

    "working in their call center."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    there are not pros to this company.

    Cons

    difficult supervisors and constantly changing the mood and requirements and no notice of change. they would change it right then and there. outdated equipment that was updated without any notice. supervisors constantly in meetings twice and three times a day. supervisors who do not look outside the box.

    Advice to Management

    look outside the box you bunch of nitwit supervisors and general mgr.


  2. "Great experience, every step in my career is a learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor in Overland Park, KS
    Current Employee - Floor Supervisor in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NCO Financial full-time (More than 5 years)

    Pros

    This is wonderful opportunity, working at home, Working at home help work on your time management,

    Cons

    working with NCO lacks the structure of raises.

    Advice to Management

    consistent raise structure.

There are newer employer reviews for NCO Financial
There are newer employer reviews for NCO Financial

See Most Recent

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