NCO - Bad Management Flounders Money | Glassdoor
There are newer employer reviews for NCO
There are newer employer reviews for NCO

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Helpful (1)

"Bad Management Flounders Money"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Mendota Heights, Dakota, MN
Current Employee - Customer Service Representative in Mendota Heights, Dakota, MN
Doesn't Recommend
Positive Outlook

I have been working at NCO full-time (Less than a year)

Pros

If you need a job, then working here is great. So:
 * Money
 * Meet new people.

Cons

* Management will sometimes screw with your check (reduce your hours worked on the sly).
* Never receive adequate training.
* If you're not in the big-money accounts, they treat you like garbage.
* Managers treat employees like children.
* Management policies force the best, smarts people out the door. (If you are capable of independent thinking, don't work here.)
* Employees routinely blamed for management mistakes.

Advice to Management

More training needed at all levels.

Other Employee Reviews for NCO

  1. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Coordinator in Joplin, MO
    Current Employee - Communications Coordinator in Joplin, MO
    Recommends
    Positive Outlook

    I have been working at NCO full-time (More than 5 years)

    Pros

    Good oportunity for growth within the company when opening a new site. Fast paced and constantly changes to keep you intregued. There may be opportunities to earn a bonus depending on job function.

    Cons

    It is a call center. Therefore there are various types of hours, opportunities, and other demands that you may be required. If you are flexible it can be an excellent stepping stone to further grow your career opportunities.


  2. "No Room to Move Up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in Birmingham, AL
    Current Employee - Production Supervisor in Birmingham, AL
    Doesn't Recommend
    Negative Outlook

    I have been working at NCO full-time (More than 8 years)

    Pros

    $10 per hour base pay, and differental depending on department.

    Cons

    Management is a close nitch group. Department managers have spouses that work in hr.

There are newer employer reviews for NCO
There are newer employer reviews for NCO

See Most Recent

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