NCS - Failed Integrity and Lack of Employee Support | Glassdoor
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Helpful (11)

"Failed Integrity and Lack of Employee Support"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Field Engineer in Singapore (Singapore)
Former Employee - Field Engineer in Singapore (Singapore)
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at NCS full-time (More than a year)

Pros

The users or employees we were supporting were understanding and patient... oh wait - they are NOT NCS employees but from Changi Hospital

Cons

The managers are manipulating the service level beyond integrity level just "for show" that the management are doing a great job for the CIO to see. The truth is they are forcing the helpdesks and field engineers to falsify the records. When users complain about the slow resolution, the Managers and newly hired Managers blames the helpdesks and field engineers and kick them out of the company while some were forced to resign. This has been going on for a year and we don't have time to file a formal complaint against them, who would want to risk their name right?!

Advice to Management

Highest Management of NCS? Uhm, if you don't have time to look at what is happening within your projects, then you wouldn't have the time to look at this comment this instant.

Other Employee Reviews for NCS

  1. Helpful (2)

    "Good for locals, job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Applications Consultant in Singapore (Singapore)
    Current Contractor - Senior Applications Consultant in Singapore (Singapore)
    Neutral Outlook

    I have been working at NCS as a contractor (Less than a year)

    Pros

    Job security, almost government job

    Cons

    Less pay, only confined to Singapore


  2. "It was a wonderful experience with all the great colleagues and peers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great colleagues, great peers, pro family benefits, ...

    Cons

    do not have high expectation on the salary and career advancement


There are newer employer reviews for NCS
There are newer employer reviews for NCS

See Most Recent

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