NCSOFT - Most dysfunctional game company in the industry | Glassdoor
  1. Helpful (19)

    "Most dysfunctional game company in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publishing in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NCSOFT full-time for more than 3 years

    Pros

    Knowledgeable co-workers Good benefits Flexible working hours Competitive salary Get to work in the game industry

    Cons

    Awful leadership. 3 words can describe it: JUST PLAIN AWFUL The CEO surrounds herself with Yes-Men and never emerges from her Ivory Tower. Management will routinely lie to you HR will force managers to "re-calibrate down" employee reviews during the annual performance review period because "there are too many 4's and 5's" The bonus program is horrible. It's quite laughable. The CEO lives within her own echo chamber The products are all old, live MMO games with no roadmap schedule for new, cutting edge releases. Korea runs the show; you will do and implement what they tell you to do. To make matters worse, most of the best Koreans at HQ have left the company already, so you are left with the fodder. Work isn't particularly challenging, so there's lots of time to goof off, watch Netflix, or play other people's games. The mobile team in San Mateo is beyond horrible. They are going on 4 years now and have never released even 1 mobile game.

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    Advice to Management

    Even Obi-Wan couldn't save this crew. There's no hope.

    NCSOFT2018-09-19
  1. "Potential Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSOFT full-time for more than a year

    Pros

    - Try to improve and innovate from mistakes - Good work-life balance - Good benefits

    Cons

    - Need more people to work - Big hit titles needed

    NCSOFT2020-01-16
  2. Helpful (1)

    "Korean management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Vice President in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NCSOFT full-time for more than a year

    Pros

    - Great quality games - Good team

    Cons

    - Terrible relationship between Korean HQ and local US operations

    NCSOFT2019-10-21

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