National Australia Bank - Good people and work environment that somehow works well despite terrible "middle management" | Glassdoor
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There are newer employer reviews for National Australia Bank

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"Good people and work environment that somehow works well despite terrible "middle management""

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Melbourne (Australia)
Current Employee - Director in Melbourne (Australia)
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at National Australia Bank full-time (More than 3 years)

Pros

Good people; balanced approach towards incentive systems; customers respect the brand and bank;

Cons

Bloated middle management layers; slow and centralized decision making; limited empowerment; chronically outdated IT

Advice to Management

Middle management justify existence by centralising decision power. Cut middle management and empower decision making lower in the bank to improve morale, performance and customer outcomes.

Other Employee Reviews for National Australia Bank

  1. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Support Analyst/Programmer in Melbourne (Australia)
    Current Employee - Senior Support Analyst/Programmer in Melbourne (Australia)

    I have been working at National Australia Bank full-time (More than 5 years)

    Pros

    all-in-all very good and friendly place to work in

    Cons

    could be lots of red-tape to follow the processes


  2. "Banking advisor CBD Melbourne"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Advisor in Melbourne (Australia)
    Current Employee - Banking Advisor in Melbourne (Australia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Australia Bank full-time (More than 3 years)

    Pros

    Big company, trying to change the face of banking in Australia, great products and a friendly management team

    Cons

    Systems very outdated, trying to do even the simplest task requires re work and trying to get things through credit decisioning is like pulling teeth, so much wasted time going back and forth. A lot of customers get frustrated at this slow response time

    Advice to Management

    Stop the "doing more with what we have" mentality and make everyone's life easier, hire some more staff and streamline processes. Also outsourcing doesn't fix everything

There are newer employer reviews for National Australia Bank
There are newer employer reviews for National Australia Bank

See Most Recent

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