National City - NCC | Glassdoor
There are newer employer reviews for National City
There are newer employer reviews for National City

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"NCC"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
No opinion of CEO

Pros

Decent pay, and good benefits for some job positions. They offer some good products, which makes it easier to sell.

Cons

Not very good communication between upper management and branches. Too much of a focus on selling, and sometimes can overlook customer needs

Advice to Management

Keep your employees more informed about decisions that are made, especially throughout mergers. My specific location has gone through 3 mergers in 6 years, and we really just want to know what is going on.

Other Employee Reviews for National City

  1. "If you are a dishonest salesmen then you will do very very well!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Financial Consultant
    Former Employee - Licensed Financial Consultant
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They have great benefits. $1.15 for every dollar you put in with your 401(k). You will not get a match until you have been there for a year though. My base salary was pretty good. It was higher than all of the other offers I had. That is pretty much about it.

    Cons

    High turnover. Don't think that is a good thing. It is a bad thing. If people above you are quitting a lot then there is a reason for that. Very dishonest way of doing business. As an LFC they only let you sell two investment products: mutual funds and annuities. There are times that it is impossible to do what is right for the client. A lot of LFC would be dishonest and just put everyone into annuties because it pays the highest commission. I'll give you an example. If you get a 100k rollover and put them in mutual funds your revenue would be about $2500.00. If you put them into annuities then it is $5000.00. The first month I walked in the door my quota was $9000 in revenue a month. If you have been in the sales business before then you know how hard it is just to get a 100k rollover. So it is easy to slip into being dishonest and pressing annuities onto everyone even though a CD might be more appropriate.

    There are very dishonest people above you that will give you dishonest sales tactics. They will try to tell you to scare the customers about the FDIC and they will then feel frightened enough to buy an annuity. If you are a dishonest person then this is the right job for you. The average person makes about 43k a year. If you are super dishonest and very organized then you can make between 50 and 60k a year.

    Don't plan on moving up anytime soon. Once you are in this role you are pretty much stuck. The next promotion would be a retail financial advisor. They make the big bucks and don't do much work. Everytime an LFC makes a sale they make even more in commission. They make more than you do! They are supposed to be a support role. If you have a good one then great. If you have a bad one then you are screwed! These people make a lot of money so there is very little turnover unlike all of the other positions at NCC. You have to wait until that one person retires or dies before you get to move up. Then you have to compete with a bunch of other dishonest LFCs that have been racking up the revenue by selling annuities to people that don't even understand them.

    Advice to Management

    Let the LFCs sell more than just annuities and mutual funds. It is impossible to do what is right for the client. If someone is selling annuities to everyone that walks in the door then they need to be looked at close to see what kind of sales practices they are using. $9000 in revenue each month is way too high when you first walk in the door.


  2. "End of a great one...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Financial Consultant
    Current Employee - Licensed Financial Consultant
    Disapproves of CEO

    Pros

    Salary i benefits are fairly solid. I really like the people that I work with. I find them to be very in the know and interested in helping you be successful. I think National City could be a great place to work and build a career. It has the consumer base that they need. It has employees that can handle the things that are thrown at them.

    Cons

    Management is all over the board and really has no idea on how the banking industry is supposed to go which is why they will soon be PNC. They are really focused on Werks Perks accounts which are usually people that are making $9 an hour and have very few relationships with the banks other than their checking and savings. They need to really focus on defining the positions and what their duties are. The commission structure has suffered quite a bit. When you have an idea, management will listen and then throw it into a bowl of nothing and forget about it. Cleveland is very bad at listening to what you you have to say about anything.

    Advice to Management

    Concentrate more doing what is right for the customer and less on how many werks perks accounts you open. There is more to banking and expanding relationships. Management really needs to focus on using the input from the workers not in the back office, that see what goes on and know what would help give National City a smoother process for every part of their business. Management gets one thing in it's head and goes for it without really giving it a go over with those with the constant customer experience and contact..

There are newer employer reviews for National City
There are newer employer reviews for National City

See Most Recent

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