Nationwide Building Society - customer service | Glassdoor
There are newer employer reviews for Nationwide Building Society
There are newer employer reviews for Nationwide Building Society

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"customer service"

Star Star Star Star Star
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook

I worked at Nationwide Building Society full-time (More than a year)

Pros

good team support from counter parts

Cons

pressure of sales on service oriented calls

Other Employee Reviews for Nationwide Building Society

  1. Helpful (1)

    "Quite Unimpressed with the overall morale in the workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Swindon, Gloucestershire, South West England, England (UK)
    Current Employee - Analyst in Swindon, Gloucestershire, South West England, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Nationwide Building Society part-time (More than a year)

    Pros

    Job security. Other than that it is difficult to say.

    Cons

    lack of transparence in peer salaries and poor skills/job matrix

    Advice to Management

    Get to understand the skills of your employee and match them to the right jobs


  2. "Good place to work for, undergoing lots of changes, respect their employee, low salary compare to other companies."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    It s a bank but not a bank. Very low risk takers, good deals for the customers. Organization with the define set of values. If you looking for the stable employment then you are in good place.

    Cons

    Old back office systems, old-fashion way of working, although undergoing lots of changes. Not enough training and development possibilities. Low salaries compare to the other companies in the financial sector.

    Advice to Management

    Think more about training and development needs of employees. Invest in people more and it will pay off in the future.

There are newer employer reviews for Nationwide Building Society
There are newer employer reviews for Nationwide Building Society

See Most Recent

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