Nationwide - Customer Service Representative | Glassdoor
There are newer employer reviews for Nationwide
There are newer employer reviews for Nationwide

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"Customer Service Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Columbus, OH
Former Employee - Customer Service Representative in Columbus, OH
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Nationwide full-time (More than a year)

Pros

Great Benefits, haven't heard of anyone coming straight out of college and getting 15 days off a year. Also, great work/life balance, 401k and benefits.

Cons

Terrible pay, also if you are put into a low level role, you have slim to no chance of moving to a position outside of that department, even if you are very qualified to do so.

Advice to Management

Look internally, you have a brain drain going on because you label employees with their position title and are unwilling to look at their credentials. Also, consider that they took a low level role due to the bad state of the economy.

Other Employee Reviews for Nationwide

  1. "A family oriented customer first company who cares"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Columbus, OH
    Current Employee - Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time (More than 10 years)

    Pros

    Nationwide is a pillar of the community. We are involved with many local and nationwide charities. We support people volunteering in the communities and we compensate fairly.

    Cons

    There is not a lot of room to grow from a manager's perspective. You need to be attached to some higher up who will go to bat for you. Promotions are often based on who you know, not performance.

    Advice to Management

    Fix the internal inequities that make it difficult if not impossible to pay for performance.


  2. "Very good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Related in Columbus, OH
    Current Employee - IT Related in Columbus, OH
    Recommends
    No opinion of CEO

    I have been working at Nationwide full-time (More than 10 years)

    Pros

    Good opportunities. WLB is good.

    Cons

    Pay is not so good when compared to other companies.

    Advice to Management

    Reward more to retain the right talent.

There are newer employer reviews for Nationwide
There are newer employer reviews for Nationwide

See Most Recent

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