Navient - Best Job I've Ever Had | Glassdoor
  1. Helpful (1)

    "Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Fishers, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navient full-time for more than a year

    Pros

    Unlimited overtime, monthly performance bonuses, generous PTO, team environment, out of work activities, amazing supervisors and management

    Cons

    Stressful at times, back to back calls, rude customers, bad company reputation from most customers

    Advice to Management

    Navient has been the greatest job I have ever had. If you like to work and make money this is a great job for you. Between bonuses and overtime I have made almost 70k this year. The management at my location is amazing and always willing to help when problems do come up.

    Navient2019-11-30
  1. Helpful (1)

    "Going to retire from here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Horseheads, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navient full-time for more than 10 years

    Pros

    A team atmosphere that gets you involved and keeps you wanting to come to work. Goal oriented that makes you push to do your best. Continued / ongoing training keeping you informed and educated.

    Cons

    Can be stressful at times.

    Advice to Management

    Keep in mind that you weren't always a manager and most of you started as a collector, allow your under management to learn to manage by being a good example.

    Navient2019-10-09
  2. "Good People, Budget Constrained"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Managing Director 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Navient full-time for more than 10 years

    Pros

    Good People, and Good Experience

    Cons

    Budget Constrained and Cost Cutting

    Navient2019-12-17

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