Navy Federal Credit Union - Your success solely depends on your supervisor | Glassdoor
There are newer employer reviews for Navy Federal Credit Union
There are newer employer reviews for Navy Federal Credit Union

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Helpful (4)

"Your success solely depends on your supervisor"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Transactions - Account Specialist in Pensacola, FL
Former Employee - Transactions - Account Specialist in Pensacola, FL
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Navy Federal Credit Union full-time (More than 3 years)

Pros

The pay is competitive and great for the area

Cons

You have to request sick days off 21 days in advance. I don't know about you, but I never know 21 days in advance if I'm going to be sick or not. Your success at Navy Fed will depend on your work ethic but more so on who you get as a supervisor. Some of them are extremely lazy, unorganized, inefficient, and do not understand the complexities of the job you are doing.

Advice to Management

Follow up on HR complaints about supervisors. If there is a trend among the staff, then there is usually a problem (when there's smoke, there's fire.) Do not allow them to make their own rules and regulations in regards to governing themselves. Most have a "do as I say, not as I do" mentality.

Other Employee Reviews for Navy Federal Credit Union

  1. "Overall a great company to work for, just need to fix schedule and timekeeping issues."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits and on the higher end for pay.

    Cons

    Do not agree with their timekeeping, they pay you only for your scheduled hours, do not compensate you for time worked after your scheduled reporting time ends, no matter how much time is spent working after wards. They will not let you adjust timesheet to reflect correct hours worked. Make promises to arrange for you to come in at a later time on another scheduled day to make up the difference, but they forget or lose track of it. They need to pay employees for all time worked in a day, not just the hours that their work schedule shows for the day.


  2. "Good place to work, but some changes needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Arlington, VA
    Current Employee - Assistant Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than a year)

    Pros

    The benefits and work-life balance are great.

    Cons

    Pay is not competitive, bureaucracy is inefficient and slow to change, systems are old and outdated, promotions are not readily available, internal hiring for analyst jobs rarely happens

    Advice to Management

    The pay scale for branch operations is not consistent with the rest of the credit union nor is it on par with the industry. While the benefits are good, they do not make up for the lack of pay. Also, current structures, policies, and procedures make it difficult to hire, train, and retain qualified personnel.


There are newer employer reviews for Navy Federal Credit Union
There are newer employer reviews for Navy Federal Credit Union

See Most Recent

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