Navy Lodge - Front Desk | Glassdoor
There are newer employer reviews for Navy Lodge
There are newer employer reviews for Navy Lodge

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"Front Desk"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front Desk Clerk in Groton, CT
Former Employee - Front Desk Clerk in Groton, CT
Recommends
Neutral Outlook

I worked at Navy Lodge full-time (More than 3 years)

Pros

They train you inside out and back wards! Lots of answering the phone and dealing with guest. If your a people person this is the place to work. Unlike other hotels the Navy Lodge does not have lots of room prices. It's one price and tax free! You become part of the family and earn vacation time, paid holidays and sick time. (as long as you are full or part time)

Cons

Keep in mind it is a hotel so they are open 24/7 365 days a year! You will work holidays and night shifts. If you set your goals to be a manager you will have to relocate, you will have to intern at another lodge and than will be placed in another lodge as a manager.

Advice to Management

We need more insentives. Remember we are working for you on the front line! The great reviews come from us working with the guest!!!

Other Employee Reviews for Navy Lodge

  1. "You Can't Make Much"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desk Clerk
    Current Employee - Desk Clerk
    Doesn't Recommend

    Pros

    I had very friendly, helpful and hardworking co-workers. It was a stress free environment for me and I enjoyed working there.

    Cons

    Most of the employees are flex position with no benefits and there are very limited opening for full-time and part-time with benefits. Since the pay is so low, you wanna work full time 40 hrs a week but you only get around 32 hrs a week. Young clerks are just come and go because they can find better pay job somewhere else. The reason I had to quit was I couldn't make enough money to put my kids in daycare while I'm at work. I was actually losing money working there.

    Advice to Management

    US Navy has a lot of Philippinos and so does Navy Lodge, too. I like Philipppinos, they are great people but it's just too obvious that there are too many hook-ups b/w Philippinos and it's not fair.


  2. "Great community, feels like a bit family."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Clerk in Newport, RI
    Former Employee - Front Desk Clerk in Newport, RI
    Recommends
    Positive Outlook

    I worked at Navy Lodge full-time (More than a year)

    Pros

    Great coworkers, good pay, fantastic guests.

    Cons

    Manager had no idea what she was doing. Never charged guests if they ruined things. Let's them get away with unruly dogs and children running down the halls.

    Advice to Management

    Realize that you are a manager, and not a friend. You are there to better the Navy Lodge name. You make it look like a company of pushovers by letting the customers degrade staff racially and also by not letting your guests that there are rules. Its a hotel, not a dorm. Nor a playground for screaming children


There are newer employer reviews for Navy Lodge
There are newer employer reviews for Navy Lodge

See Most Recent

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