Neiman Marcus - Work like a dog for very low pay | Glassdoor
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There are newer employer reviews for Neiman Marcus

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Helpful (2)

"Work like a dog for very low pay"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Houston, TX
Current Employee - Sales Associate in Houston, TX
Doesn't Recommend
Disapproves of CEO

Pros

Benifits are pretty good and there is not a lot of Micro managing. Hours are much better than most retail stores.

Cons

Return rates are rediculous, zero return policy with chargebacks to employees up to one year after they sell an item. Average return rate is thirty to forty percent per pay period...very depressing when returns are out of associates control. Very hard to make a decent paycheck.

Advice to Management

Raise the commission rates to reflect cost of living, pay hourly plus commission to the departments that have the highest return rates.

Other Employee Reviews for Neiman Marcus

  1. Helpful (3)

    "Outsourcing killed a good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Services in Irving, TX
    Former Employee - Technical Services in Irving, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    At one time, this was a fun place to work and the people were very professional for the most part and the work environment was decent.

    Cons

    When the outsourcing initiative started, there were a lot of bumps early on. The beginning was especially unpleasant.

    Advice to Management

    For the most part, the level of management was professional and well groomed with a few exceptions. My only advise to management would be to consider in-sourcing and doing away with the sell out outsourcing which from what I understand is not going too well.


  2. "Amazing retailer to begin a vocation...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive DRA in King of Prussia, PA
    Current Employee - Executive DRA in King of Prussia, PA
    Recommends
    Approves of CEO

    Pros

    Amazing Staff....even a more amazing clientele. Neiman Marcus has a great deal of empathy, compassion, and affability with it's employees and makes all efforts to communicate with you regarding any and all discrepancies that may occur while working there.

    Cons

    Sometimes there are long days where the hours are the same but an 8 hour shift feels like a 15 hour shift. Really, what drives the time is the volume of clients present, and if no one is present (except browsers), than the hours feel much more elongated, especially when your pay is more or less dependent upon your commission.

    Advice to Management

    I think management does an amazing job at what they do. They continue to transcend our expectations for a management team. My only advice to them would be to keep up the good work....


There are newer employer reviews for Neiman Marcus
There are newer employer reviews for Neiman Marcus

See Most Recent

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