Neiman Marcus - Smoke and Mirrors | Glassdoor

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There are newer employer reviews for Neiman Marcus
There are newer employer reviews for Neiman Marcus

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Helpful (4)

"Smoke and Mirrors"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate
Current Employee - Sales Associate
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Neiman Marcus full-time (Less than a year)

Pros

free iphone. good discounts on clothing.

Cons

management is disconnected and offers zero support to associates. the straight commission atmosphere welcomes horrific work environment. competition is unbearable: backstabbing, and dirty play. Additionally: most days ALL of the sales associates feel as if we are paying to do hard labor for neiman marcus, given that if you dont meet your numbers then you OWE the company the difference (and its taken straight out of your paycheck).

Advice to Management

BE THERE! In a commissions based environment that is supposedly focused on "wow"ing customer, then your associates will need help at times doing tasks that take attention away from selling. DON'T ACT AS IF YOU ARE ABOVE US! It's retail! NO JOB IS GLAMOUROUS IN RETAIL!

oh- and try to make the schedule before the day before you would like your employees to be at work. THERE IS NO SUCH THING AS A WORK LIFE BALANCE! Our manager expects us to be willing to work 24/7 and also frequently tells us that we are all "disposable" and "replaceable". Talk about motivation to show up.

Other Employee Reviews for Neiman Marcus

  1. "Its Retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Nice discounts, Better pay than most retail stores. The hours weren't too bad, Usually 9-6 or10-7. Loved my clients and some of the co workers here. Schedules given a month in advance.

    Cons

    Dog eat dog between older co workers and new employees. Managers were never to be found when needed. Since it is a higher end retail store some days you would be dead, on thoses days you were given a list of people to call to do over the phone orders. Could be very borning at times if you are someone who likes a more fast paced place of work. No room to advance.

    Advice to Management

    Get involded. Dont hide in your office all day. If one of your employees come to you with a problem dont talk about it to all your managment friends


  2. Helpful (3)

    "Only Work here part-time for the discount, Do not make this a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    Amazing Discount, Great vendor Relationships

    Cons

    Terrible management, No lateral movement or promotion from within, Awful commission only compensation were only about 2% of the employees make descent salaries (the 2% HR tells you about when they're interviewing)

    Advice to Management

    Encourage and develop the talented and extremely knowledgeable associates, stop looking outside of your own talent pool whenever a management role becomes available. Take a note from Nordstrom and realize that if you want to keep talented individuals a dead end, thankless sales job is not the way to do it

There are newer employer reviews for Neiman Marcus
There are newer employer reviews for Neiman Marcus

See Most Recent

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