Neiman Marcus - I have been at neiman marcus almost a month | Glassdoor
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There are newer employer reviews for Neiman Marcus

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Helpful (3)

"I have been at neiman marcus almost a month"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Associate in Irving, TX
Current Employee - Customer Care Associate in Irving, TX
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Neiman Marcus full-time (Less than a year)

Pros

working from home, The training technique it may be a little difficult but I like how its just you and your computer you kind of go at your own pace. Its worth it for all the work that you have to do and all that information that you need to know, its better they have you training yourself I think you can retain the information better.

Cons

The Pay, The Customers...sometimes can be a little aggresive

Advice to Management

I think that higher pay would be great !

Other Employee Reviews for Neiman Marcus

  1. Helpful (2)

    "Professional and Time prompt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Neiman Marcus Corporate Intern in Dallas, TX
    Current Intern - Neiman Marcus Corporate Intern in Dallas, TX
    Approves of CEO

    I have been working at Neiman Marcus as an intern (Less than a year)

    Pros

    High - Quality and Professional
    Neiman Marcus was very professional with my interview process. It took a little over 2 months from when I first was told that I can take their online test to when I was offered the position.

    Cons

    I would not really say there are any cons, as I have not began my internship as of yet but I can say I am a little nervous to relocate to Texas for the summer as I am from the Northeast.


  2. Helpful (4)

    "Not fun, boring and not what I expected."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care- Work From Home in Irving, TX
    Former Employee - Customer Care- Work From Home in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    The pay is pretty good for a work from home position. The discount and benefits are great! That's about it.

    Cons

    The ordering system they use is so archaic! Training is self-paced and very flawed. I think an online classroom type training with a live trainer over the phone would be much more effective-- in order to ask questions, practice and role-play. They are NOT at all flexible on scheduling. HR not accommodating whatsoever.

    Advice to Management

    Consider a newer updated web-based ordering system. Be more flexible with people on scheduling, especially when families are involved. Maybe you could keep more qualified, dedicated employees if you did these things.

There are newer employer reviews for Neiman Marcus
There are newer employer reviews for Neiman Marcus

See Most Recent

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