Nelnet - awful environment | Glassdoor
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There are newer employer reviews for Nelnet

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Helpful (3)

"awful environment"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Collector in Lincoln, NE
Former Employee - Collector in Lincoln, NE
Doesn't Recommend
Disapproves of CEO

Pros

it's a job and it at least pays above minimum wage if that's all you care about

Cons

very stressful 21st century factory work. you sit at a computer all day making calls to people and hounding them for money. 90% of them will either cuss you out or hang up. if you don't get a certain amount of money or resolves within a certain amount of time, you can get fired. management is very micromanaging and they or have a quality assurance team to monitor you. the training is useless and new hires are often thrown into situations they don't know how to handle. for $11.80/hr, it was not worth it.

Advice to Management

you want everyone to take their job seriously but face it, people get these jobs because they can't get a better job. i only worked there bc i was desperate for a job after graduation but luckily i got a better job eventually. i feel bad for the people who have no other career paths and are stuck at nelnet.

Other Employee Reviews for Nelnet

  1. Helpful (1)

    "Nelnet encourages individual employee growth and has not yet overcome problems of cross-company (lack of) communication."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Policy Analyst in Lincoln, NE
    Current Employee - Senior Policy Analyst in Lincoln, NE
    Recommends
    Approves of CEO

    Pros

    Rewards employees for job well done. Allows for and encourages growth. Education opportunities. Great people. Strong leadership through change; no doubt the company will survive. Providing a useful service.

    Cons

    Upper management can be arbitrary in decision-making. When a business group decides on a new project, it doesn't consult across the company to see what efficiencies can be gained from already existing projects, or what knowledge can be gained from those who have implemented similar projects. Business lines do not follow procedures as laid out, which can lead to problems at a later time.

    Advice to Management

    Encourage/enforce communication and the following of procedures.


  2. "Positive attitudes, fast-paced, sometimes disjointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Lincoln, NE
    Current Employee - Account Executive in Lincoln, NE
    Recommends
    Approves of CEO

    Pros

    Nelnet is a very fast-paced work environment where expectations are generally set very high and often met. Because of successes, the overall attitude is positive and there is definitely a can-do culture present. Benefits and time off are a plus.

    Cons

    The can-do attitude can sometimes cause associates to push others too hard without sufficient resources or information. While there is tremendous potential for personal and corporate growth within the organization, some flexibility and work/life balance will have to be sacrificed in order to advance past lower-level management.

    Advice to Management

    Continue integration strategies to get all associates in all locations working together toward common goals. Also, possibly start additional communications to allow all associates to know what is going on in different parts of the company and how it might personally relate to their jobs and workload in the future.

There are newer employer reviews for Nelnet
There are newer employer reviews for Nelnet

See Most Recent

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