Nelnet - Bad experience -DO NOT RECOMEND | Glassdoor
  1. Helpful (3)

    "Bad experience -DO NOT RECOMEND"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nelnet full-time for more than 2 years

    Pros

    Weekends off and paid on time

    Cons

    I don’t not know where to begin as there are so many cons. -Earned time off - only get 2 weeks off in one year. We were told at training that as long as we give couple weeks notice we would have our days off approved that is a LIE. Several employees including myself requested off a year in advance because some of us have families out of the country we would like to visit and the requests got denied. My request got approved...

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    Advice to Management

    Acknowledge your employees as humans and not machines. Respect you employees.

    Nelnet2019-03-20
  1. "A good call center position and entry level."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advisor in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nelnet full-time for more than a year

    Pros

    A great way to learn about student loans, hone customer service, and develop organizational skills.

    Cons

    Call Center environment limits schedule flexibility and becomes cumbersome.

    Nelnet2019-03-25
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Verification Specialist (Non- Department of Executive Director ) in Lincoln, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nelnet full-time for more than a year

    Pros

    Performance and health incentives in place. Benefits and ETO/PTO start on day 1 of employment! Employer will pay all health premiums for the first calendar year of employment; and will pay premiums for all consecutive years in which you continuously meet quarterly health goals (such as BMI, non-smoker, etc). They let you remove attendance "occurrences" if you work makeup hours for missed work. Leadership & HR seem...

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    Cons

    Frankly, I can't think of many... Parking garage costs are only partially subsidized.

    Nelnet2019-05-16

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