Netcracker Technology - Implementation Engineer | Glassdoor
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Helpful (1)

"Implementation Engineer"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Implementation Engineer in Waltham, MA
Former Employee - Implementation Engineer in Waltham, MA
Doesn't Recommend
No opinion of CEO

I worked at Netcracker Technology full-time (More than 3 years)

Pros

Opportunities to work with customers all over the world.

Cons

Every department in this company takes a back seat to Sales. Sales reps will promise anything the customer can dream up and more, then the software team is left holding the ball after they leave. Customers projects can and do last for years. It's very likely that the first project you're put on will be the only one you work on for your entire tenure.

Advice to Management

You have a great product already, stop trying to make it what it isn't for a quick buck.

Other Employee Reviews for Netcracker Technology

  1. Helpful (2)

    "You are on your own"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunrise, FL
    Former Employee - Anonymous Employee in Sunrise, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netcracker Technology full-time (More than 10 years)

    Pros

    Telecommunications experience and solid customers

    Cons

    Management is completely uninterested in their employees. You do any job or task that is placed in front of you, work 50+ hours a week and management excepts it but does not recognize it. It you don't then you will be let go. US employees are regularly let go since Russian and India employees are preferred.

    Advice to Management

    If you want to support US clients you should 1. Hire some more US resources, 2. Stop firing employees who have experience with your legacy systems....which is what you Tier1 and Tier 2 clients still have and figure out how to keep the remaining employees that have telecommunications or client experience.


  2. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (Less than a year)

    Pros

    Challenging
    Rapidly growing company
    Experience and best practices in Delivery processes
    Ability to work with Tier 1 telco and cable companies
    Good career opportunities for challenging people

    Cons

    Delivery is everyting. Be ready to overtimes, long haul flights (not a big disadvantage though)

    Advice to Management

    Less formality in some internal policies (IT stuff, reimbursement procedures, overtime travels etc).
    Some approval processes should be decentralized

There are newer employer reviews for Netcracker Technology
There are newer employer reviews for Netcracker Technology

See Most Recent

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