Netflix - Training is fun but then the real nightmare starts... | Glassdoor
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Helpful (4)

"Training is fun but then the real nightmare starts..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Netflix Customer Service Representative in Hillsboro, OR
Former Employee - Netflix Customer Service Representative in Hillsboro, OR
Doesn't Recommend
Disapproves of CEO

I worked at Netflix part-time (Less than a year)

Pros

Free food handed out a lot, casual dress code, lots of people in their 20s that you can relate to.

Cons

Very confusing attendance policy. If you're not a permanent employee yet basically, you miss a day or two, they'll fire you. Very little support from upper management when dealing with customers. Impossible sometimes to get assistance with problems though they advise that you get their help when needed. I was so stressed from continuously being threatened by my supervisor that I might lose my job I couldn't stand it. If you want to have any sort of healthy work environment, don't work here.

Advice to Management

Figure out an attendance policy and stick to it & be absolutely clear. Don't treat your employees like they don't matter either. People will find out & not want to give you business.

Other Employee Reviews for Netflix

  1. Helpful (2)

    "Their call center is a meat grinder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Free Netflix account. You also get free self-worth and self-esteem draining sessions with management.

    Cons

    Insane high turn-over. Lack of support from management..


  2. Helpful (3)

    "Only thing consistent is being unconsistent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - CSR-1 in Hillsboro, OR
    Former Contractor - CSR-1 in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix as a contractor (More than a year)

    Pros

    Free account good people supervisors when not being forced to d e'er ink the cool aid were very good

    Cons

    Never on the same page upper management lies was told multiple times even the day before that my job was safe woke up the next day and was jobless.

    Advice to Management

    Don't lie to employees and stop blaming poor company decisons on your employees as a reason to let them go

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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