Netflix - Fantastic place to work, but don't put your phone down | Glassdoor
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There are newer employer reviews for Netflix

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Helpful (1)

"Fantastic place to work, but don't put your phone down"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager
Current Employee - Operations Manager
Recommends
Neutral Outlook
Approves of CEO

I have been working at Netflix full-time (More than 5 years)

Pros

Very smart, talented coworkers
Tons of opportunity if you're willing to work for it
One of the most open companies I've ever worked for
Moves fast, usually makes the right decisions
Still a great value despite all that price increase business
Willing to admit they've made mistakes and change direction if need be

Cons

On the job 24/7
Occasional whiplash changes in direction for major projects
You'll see some really smart, talented people let go from time to time, due to reorgs, etc.

Advice to Management

Fix your PR problem

Other Employee Reviews for Netflix

  1. Helpful (2)

    "I would probably still be at Netlfix if I hadn't returned to school"

    StarStarStarStarStar
    Former Employee - Csr1
    Former Employee - Csr1

    I worked at Netflix full-time (Less than a year)

    Pros

    I wanted to put in my two cents because, unlike the other reviewers, I had a mostly positive experience working at Netflix. I was hired as a temporary worker during the summer and only left to go back to school. The initial training was very good and it was easy to get help when needed on an ongoing basis. I got regular, useful, feedback from my manager and my coworkers were also very helpful. The pay was very good (as a temporary employee I made $13 an hour, and permanent employees get $14 min). The benefits as a temp. employee were also very good.

    Cons

    All of my cons are due to the nature of the job, and not Netflix itself. Customers often get frustrated when calling tech support and they take it out on who they are talking you. I've done it myself. I almost lost my voice a couple of times from talking so much, but I didn't meet anyone else with that problem. Most of the employees also worked evenings, weekends or both because those are the high-call-volume times. I personally worked swing shift Wed. though Sun.


  2. Helpful (3)

    "They will ride you until your wheels fall off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Good Pay
    Good Benefits
    Yearly company trip for a week for a meeting
    Very smart people as co-workers
    Get to travel to many different locations and experience a lot of different environments
    Paid relocation

    Cons

    No work life balance
    Expected to be service technicians, managers, supervisors, HR point of contact; all at the same time
    Working 60-80 hours a week is not uncommon
    High turnover rate and low pay for anyone outside of management
    Unlimited Vacation......which means you can take vacation, but if your metrics aren't above expectations do not even think about going on vacation
    Dying business, DVD shipments are dying and the jobs wont be around much longer

    Advice to Management

    Cost goals are important, but setting unachievable goals do nothing but make the job unbearable.

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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