Netflix - Their call center is a meat grinder | Glassdoor
There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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Helpful (2)

"Their call center is a meat grinder"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Hillsboro, OR
Current Employee - Customer Service Representative in Hillsboro, OR
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Netflix full-time (Less than a year)

Pros

Free Netflix account. You also get free self-worth and self-esteem draining sessions with management.

Cons

Insane high turn-over. Lack of support from management..

Other Employee Reviews for Netflix

  1. Helpful (3)

    "Only thing consistent is being unconsistent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - CSR-1 in Hillsboro, OR
    Former Contractor - CSR-1 in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix as a contractor (More than a year)

    Pros

    Free account good people supervisors when not being forced to d e'er ink the cool aid were very good

    Cons

    Never on the same page upper management lies was told multiple times even the day before that my job was safe woke up the next day and was jobless.

    Advice to Management

    Don't lie to employees and stop blaming poor company decisons on your employees as a reason to let them go


  2. Helpful (4)

    "The best design culture I have ever been in."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Director in Los Gatos, CA
    Current Employee - Creative Director in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 5 years)

    Pros

    Innovation is not hampered by unnecessary process. Designs are not approved by executives or committee they are approved by the users. This is an environment that promotes creativity.

    Cons

    You must be able to let your work go. For every test that wins 4 other designs fail. Being able to learn from designs that fail is difficult to do when you are emotionally invested in them.

    Advice to Management

    Give highly talented, less experienced, candidates an opportunity to interview. Raw talent, in a fully formed adult, at a great company yields great results.

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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