Netflix - OK | Glassdoor
There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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Helpful (1)

"OK"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Las Vegas, NV
Former Employee - Customer Service Representative in Las Vegas, NV
Recommends
Neutral Outlook
Approves of CEO

I worked at Netflix full-time (Less than a year)

Pros

It is an OK environment to work in for a call center. Desk job, no personal electronic devices allowed while on shift (no cell phones, mp3 players, etc...), unlimited streaming plan with 8-out DVD/blu-ray plan, great co-workers and good system to get assistance with issues the rep does not know how to handle

Cons

Rude customers, reviews/performance based on customers opinions of you

Other Employee Reviews for Netflix

  1. Helpful (2)

    "Great Pressure High Pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    The pay for a customer service call center position was great and there were tons of overtime opportunities

    Cons

    High pressure to meet customer satisfaction goals

    Advice to Management

    Treat you employees like people and not a metric


  2. Helpful (6)

    "High Pressure High Reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 3 years)

    Pros

    Great Benefits, Freedom and Responsibility culture. Ability to express own ideas.

    Cons

    No work life balance. High Pressure to be a shark. Political games for advancement. Claims to be transparent, but is not.

    Advice to Management

    Practice what you preach.

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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