Netflix - Great Pressure High Pressure | Glassdoor
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There are newer employer reviews for Netflix

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Helpful (2)

"Great Pressure High Pressure"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Hillsboro, OR
Former Employee - Customer Service Representative in Hillsboro, OR
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Netflix full-time (More than a year)

Pros

The pay for a customer service call center position was great and there were tons of overtime opportunities

Cons

High pressure to meet customer satisfaction goals

Advice to Management

Treat you employees like people and not a metric

Other Employee Reviews for Netflix

  1. "Good call center gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Portland, OR
    Current Employee - CSR2 in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    competitive pay, relaxed environment, various workplace amenities

    Cons

    Large call volume, huge customer base means needing to be insanely adaptive, 'sink or swim' mentality; if you don't continually preform you will be replaced regardless of past performance


  2. Helpful (5)

    "High Pressure High Reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 3 years)

    Pros

    Great Benefits, Freedom and Responsibility culture. Ability to express own ideas.

    Cons

    No work life balance. High Pressure to be a shark. Political games for advancement. Claims to be transparent, but is not.

    Advice to Management

    Practice what you preach.

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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