Netflix - Customer Service Training | Glassdoor
There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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Helpful (2)

"Customer Service Training"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Netflix full-time (Less than a year)

Pros

They are very hard to please. Hard to maintain good numbers when the service is the issue.

Cons

I have nothing to add.

Advice to Management

None

Other Employee Reviews for Netflix

  1. Helpful (3)

    "Dynamic is not always a good thing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disposition Representative in Hillsboro, OR
    Former Employee - Disposition Representative in Hillsboro, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    - Company is very motivated to make improvements and will not hesitate to try any path towards innovation. Therefore, things are constantly changing and providing a challenge.
    -Decent wages and benefits.
    -Flexible schedules

    Cons

    -Since company readily implements improvements, and not all initiatives are successful, there is a great deal of back tracking and job ambiguity.
    -Very fickle in requirements and needs


  2. "Awesome place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co workers, benefits, and awesome atmosphere. Management is awesome and the job is easy to get the hang of.

    Cons

    Can deal with some angry customers and the job can get kind of repetitive. But overall best place I've worked for.

    Advice to Management

    Be good at your job and follow the rules

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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