Netflix - Customer Service Training | Glassdoor
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There are newer employer reviews for Netflix

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Helpful (2)

"Customer Service Training"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Netflix full-time (Less than a year)

Pros

They are very hard to please. Hard to maintain good numbers when the service is the issue.

Cons

I have nothing to add.

Advice to Management

None

Other Employee Reviews for Netflix

  1. "Awesome place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co workers, benefits, and awesome atmosphere. Management is awesome and the job is easy to get the hang of.

    Cons

    Can deal with some angry customers and the job can get kind of repetitive. But overall best place I've worked for.

    Advice to Management

    Be good at your job and follow the rules


  2. Helpful (3)

    "Nice while it lasted, not everything it is cut out to be."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Lunch, brand that people are aware of.

    Cons

    Management overall is quite bad. Most people get promoted to the role based on seniority, not on actual ability to lead and mentor others.

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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