Netflix - Best run company I have ever been with and I have been with some good orgs. | Glassdoor
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There are newer employer reviews for Netflix

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Helpful (4)

"Best run company I have ever been with and I have been with some good orgs."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Software Engineer in Los Gatos, CA
Current Employee - Senior Software Engineer in Los Gatos, CA
Recommends
Approves of CEO

Pros

Amazingly smart people. Business looks easy but is complicated--hard problems to solve which is why I am here. I get to do work that affects our customers, directly...way cool that my role has that much impact.

Cons

Not everyone wants the culture to work--and that is disappointing.

Advice to Management

Keep the course with the business and the culture.

Other Employee Reviews for Netflix

  1. Helpful (7)

    "Times are tough so you probably need the job but start looking for a career ASAP once hired!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR
    Doesn't Recommend
    Approves of CEO

    Pros

    hands down pay is great 14.00 plus health care benefits (800 extra a month if you opt out of insurance) puts my pay above 2500 a month!

    10 hour shifts (can be a con too) three day weekends are nice but you will need it

    Classified as a hostile work environment by the state of Oregon so you get unemployment for virtually anything you may get fired for (even if you deserve to be fired). Make sure you get hired by netflix first before taking advantage of this sweet pro. It does not work if you are still on your trial period with them through a hiring agency.

    Great job to go into to find a real career especially as a college graduate in this economy

    Cons

    Customers have no lives so they call up about stupid things and feel they deserve the world for $9.99

    Dealing with stupid people all day long is very rough.

    Pay is great but think about it, why do they pay so well? If it was a great place to work they would not need to pay well, would they ;-)

    constantly acting like you care takes its toll at about 4 months in (like I said start looking for another job on your three day weekend no matter what you think at the start of this job, you will thank me later for that nugget of info ;-)

    You will not get time off even though they don't give you paid time off

    People are always getting axed around you so don't depend on the job.

    Advice to Management

    Let people take time off! By not your allowing people time off your making them get burnt out.


  2. Helpful (45)

    "Don't make the mistake of working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Los Gatos, CA
    Former Employee - Manager in Los Gatos, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    1. Pay is good, and for some tough to fill roles, pay is very good.
    2. The stock option plan is a good deal.
    3. A number of policies treat people like adults (dress code, attendance, and vacation/holidays). You can take as much time off as you want, as long as you get your job done.
    4. A number of smart people get hired.
    5. The industry is growing very fast.
    6. Well known brand with instant street recognition.
    7. Facilities are pretty good.

    Cons

    1. Look at the comments on this site around turnover, treating people poorly, sick culture, and weak senior leadership. These are all very accurate.
    2. No training, management training, or development. The philosophy is if you don’t have what we need, we will replace you (i.e., fire you for not being a “good fit”) with someone from the outside who has that.
    3. Hourly jobs in particular have stagnant pay.
    4. There are no bonuses or incentives.
    5. The culture has serious problems.
      a. You will see countless references on this site to a “culture of fear”. This is widespread in every department and division. Even executives laugh that their time is numbered. A company that functions on fear is not a place for the long term. When everyone in a room is asked do they fear being fired and everyone says yes, that is a big problem.
      b. A culture of watching your back and stabbing others in the back. Many employees, including C level people, participate and have learned that tossing others under the bus, keeps them safe. They see this as a way to protect themselves from scrutiny from above. Employees and managers are all too comfortable talking about what is not working with a person. The 360 review process reinforces this. Those who have been there the longest are almost soulless with regard to firings. They have fired or seen so many people let go that they don’t really care anymore.
    6. You can be fired without warning, feedback, or any coaching. Most employees don’t bring any personal belongings to work as they could be let go at any moment. It is often a surprise.
    7. Do not move for a job with Netflix. If your partner or spouse doesn’t work, you could be risking your families financial health. There is no job security regardless of how good you are. Performance does not equal security at Netflix.
    8. Managers have a 1 year shelf life before they get shown the door. Directors and VPs are constantly evaluating managers, so anytime you make a mistake, are perceived not to be cutting edge, it could be your turn.
    9. HR’s job is to hire and show people the door. HR brags about how good they are at firing people. They don’t help employees, nor are they there to help employees become better. Their role is simply to ensure the company doesn’t get sued and headhunt for all the people that are turning over.
    10. Managers main role is making their team better through constrantly looking for their weaker employees. Leaders are asked could they hire someone better. Of course the answer will always be yes.
    11. No severance package is enough to compensate you for disruption in your career, moving, or the stress that comes without having a job.
    12. The recruiting function will hire you fast. The idea is to keep you excited, but if you are reading this don’t get caught up in the Netflix product of movies—look at whether this is actually a place you want to work.
    13. It’s incredibly stressful and life-shortening for you and your loved ones. Why work at a place where people, including your hiring managers, treat you as completely disposable?

    Advice to Management

    1. Change out your HR leadership. They are in love with the culture, but they are creating an unhealthy long term environment. Once the economy picks up you will not be able to treat people as poorly as you do.
    2. Change the culture of fear. Install real coaching, feedback, and performance reviews so employees can feel comfortable doing their jobs.
    3. Do some employee surveys to learn the real thoughts of your front line team.
    4. Stop the turnover that is higher than comparable companies.
    5. Reed, if you are not a people person, hire some people who are. You will get better performance from people who are not in constant fear of being fired. You can still remove weak performers, but don’t make even your best employees fear for their jobs.

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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