Never consider this place family. You are just another number. - Anonymous employee Netsurit Employee Review

The comments you have shared here are troubling, to say the least. These statements do not reflect the facts of the process that was followed to the point of being reckless, irresponsible and damaging to both Netsurit’s brand and reputation. We were (and still are) extremely mindful of, and sympathetic towards, the individual’s personal circumstances. The internal processes that we follow for situations like this are of a confidential nature and we cannot divulge specific details - to protect both employee and employer. To address this in a more general manner, we dispute the sequence of events mentioned in the post. The details presented do not align with what actually transpired and do not line up with the formal processes which we follow stringently to ensure fairness for all employees. The process of determining technical medical disability (i.e. medical incapacitation and subsequent boarding as a result of injury – in this case, a traumatic and tragic brain injury) is not simply a process of “admission by the employee.” It is a complex (and relatively rare) process that is ‘not for the benefit of ’ and/or ’not because of’ the employer. A ‘ruling’ like this can become a considerable cost to an insurance company, so care must be taken to confirm the legitimacy of claims of this nature. The fact is, we went far beyond our required level of care to assist this former employee. We offered lenient time off and brought industry experts in to assist with the process of determining technical medical disability. These accommodations enabled the former employee to benefit significantly from our group insurance policy. We are unaware of any additional instances beyond the one mentioned in the post. While this was a trying time for all parties involved, we are confident we provided sufficient support to the individual and that we acted in a fair and consistent manner. Furthermore, we are deeply saddened that this individual would choose this course of action and attack the very organisation that was ultimately responsible for her getting a monthly disability grant for the rest of her life.