New Penn Financial - 80% processing and 20% sales. | Glassdoor
There are newer employer reviews for New Penn Financial
There are newer employer reviews for New Penn Financial

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"80% processing and 20% sales."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Call Center Loan Officer in Concord, CA
Former Employee - Senior Call Center Loan Officer in Concord, CA

Pros

Can be relaxed at times, the leads were 50% good.

Cons

when volume is down, its stressful and mngnt don't seem to have the answer to turn it around or be more positive. no positive reenforcement to motivate the staff. They have you do almost everything and when things went wrong, you paid for it and had to fix it, even after it has funded. Systems were so slow.

Advice to Management

Learn how to motivate your staff in a positive healthy way. Understand, the number 1 reason someone leaves a job are usually because of management.

Other Employee Reviews for New Penn Financial

  1. Helpful (1)

    "loan officer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at New Penn Financial full-time

    Pros

    paid training, guaranteed commission while you get on your feet, relaxed workplace, team-oriented

    Cons

    leads can be hit or miss, same with any other sales position


  2. "Mortgage Loan Originator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Penn Financial full-time (Less than a year)

    Pros

    Flexible hours, laid back work atmosphere.

    Cons

    Seems to be issues with communication within the office that often causes confusion and frustration for clients.

    Advice to Management

    Find a way to better coordinate communication between processing and origination.

There are newer employer reviews for New Penn Financial
There are newer employer reviews for New Penn Financial

See Most Recent

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